SaaS Implementation Lead - Onboarding & Adoption

euna; Atlanta (GA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Wellness days

Flexible work day

Health and dental benefits

Job summary

euna is seeking an Implementation Manager in Atlanta, GA to lead client onboarding and ensure exceptional experiences by overseeing the implementation process. This hybrid role will involve collaborating with multiple teams to customize SaaS products to client requirements.

The ideal candidate will have a Bachelor's degree and at least 3 years of experience in a client-focused implementation position, with strong communication and technical skills.

Qualifications

• Bachelor's degree in Business, Computer Science, or Information Systems.
• 3+ years in a client-facing implementation role in SaaS.
• Strong understanding of implementation processes and best practices.

Responsibilities

• Oversee onboarding as primary contact for clients.
• Coordinate project management activities throughout the implementation.
• Customize product configuration to meet client needs.

Skills

Client-facing implementation expertise

Software implementation understanding

Excellent communication skills

Technical aptitude

Strong problem-solving skills

High comfort level with Excel

Education

Bachelor's degree in relevant field

Tools

CRM Software

Jira

Excel

PowerBI

Asana

Job description

euna is seeking an Implementation Manager in Atlanta, GA to lead client onboarding and ensure exceptional experiences by overseeing the implementation process. This hybrid role will involve collaborating with multiple teams to customize SaaS products to client requirements.

The ideal candidate will have a Bachelor's degree and at least 3 years of experience in a client-focused implementation position, with strong communication and technical skills.