Implementation Manager II: Lead High-Impact Client Onboarding

adpinternalcareers; Georgia; On-site; USD 90,000 - 130,000; Full time

Job summary

ADP is seeking an Implementation Manager II to lead the Implementation function within the Virtual Region and ensure high-quality client starts with efficient coordination across teams. The role focuses on managing start volume, timing, productivity, and quality while aligning with sales and client services for optimal outcomes.

Candidates should have at least two years of managerial experience, strong communication, and the ability to supervise a distributed team, including offshore indirect

Qualifications

• Two years of experience in a Manager role.
• Effective oral and written communication skills are required.
• Ability to manage remotely and oversee offshore indirect employees.

Responsibilities

• Provides effective management of the Implementation function within the Virtual Region, overseeing start volume, timing, productivity and quality.
• Reviews team performance and addresses opportunities for improvement.
• Implements initiatives to improve service delivery and provides feedback to Operations.

Skills

Oral and written communication

Interpersonal skills

Remote management

Job description

ADP is seeking an Implementation Manager II to lead the Implementation function within the Virtual Region and ensure high-quality client starts with efficient coordination across teams. The role focuses on managing start volume, timing, productivity, and quality while aligning with sales and client services for optimal outcomes.

Candidates should have at least two years of managerial experience, strong communication, and the ability to supervise a distributed team, including offshore indirect