Strategic Implementation Consultant

adpinternalcareers; Florida; On-site; USD 65,000 - 90,000; Full time

Job summary

ADP is seeking an Implementation Consultant II to join our Implementation team. You will leverage our top-ranked training programs and world-class service guidelines to create exceptional onboarding experiences for each product or service implementation.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

Qualifications

• At least 3 years of experience in a client service environment.
• At least 1 year of business consulting experience.
• Bachelor's degree or equivalent in education and experience.

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution.
• Guide and drive the client towards the best solution for their business needs.
• Analyze existing systems, interface requirements, business processes.
• Partner with clients to understand their business and related needs.
• Incorporate new processes, tools and approaches when recommending an ADP solution.
• Utilize broad knowledge to recommend solutions to the client when appropriate.
• Understand client business issues and concerns and recommend and implement appropriate solution.
• Build long term relationship and trust.
• Interact/collaborate with ADP associates in sales and customer service.
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise.

Skills

Client service

Business consulting

Project management

Analytical skills

Time management

Communication skills

Teamwork

Learning agility

Problem solving

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

ADP is seeking an Implementation Consultant II to join our Implementation team. You will leverage our top-ranked training programs and world-class service guidelines to create exceptional onboarding experiences for each product or service implementation.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.