Implementation Manager — Data Migrations (Remote, PTO)

Mangomint; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life & LTD insurance

Wellness budget

Calm app subscription

One Medical membership

Flexible and unlimited PTO

401k plan available (no matching)

Employee stock option program

Job summary

Responsibilities include processing 40+ tickets daily, validating data quality, monitoring jobs, and maintaining documentation. A strong eye for detail and clear communication are essential, with HIPAA data handling experience viewed favorably.

Qualifications

• Experience migrating data between software platforms, onboarding or implementation focus preferred.
• Ability to clean messy spreadsheets and standardize data with attention to discrepancies.
• High attention to detail as errors impact customer operations and trust.
• Clear, proactive communicator who documents processes for knowledge sharing.
• Structured thinker who can document as you go and follow repeatable processes.
• Organized and able to manage multiple tickets with deadlines.
• Experience in a fully remote environment is a plus.
• Careful handling of sensitive data in accordance with HIPAA requirements.

Responsibilities

• Process 40+ data import tickets daily.
• Clean, reformat, and validate customer data (clients, products, gift cards, marketing lists).
• Monitor automated jobs, triage errors, and coordinate with engineering for fixes.
• Own quality assurance on every import ticket.
• Flag unexpected issues clearly and promptly.
• Coordinate with Onboarding Managers, Account Executives, and Support to align imports with customer needs.
• Create and maintain documentation to ensure repeatable processes.

Skills

Data migrations

Data cleaning

Attention to detail

Clear communication

Documentation

Organization

Remote work experience

HIPAA data handling

Education

Bachelor’s degree or equivalent

Tools

Google Sheets

SQL

Job description

Responsibilities include processing 40+ tickets daily, validating data quality, monitoring jobs, and maintaining documentation. A strong eye for detail and clear communication are essential, with HIPAA data handling experience viewed favorably.