Implementation Lead: AI-Enabled Freight Software

Intelligent Audit; Rochelle Park (NJ); On-site; USD 90,000 - 150,000; Full time

Job summary

Intelligent Audit is hiring an Implementation Manager to oversee onboarding and deployment of client systems. You will manage cross-functional teams, coordinate data onboarding, and drive project success from definition to deployment.

The role emphasizes AI-enabled planning, strong communication, and collaboration across departments, with responsibilities spanning timelines, budgets, and documentation.

Qualifications

• Bachelor's degree and at least 3 years relevant experience.
• Experience with Smartsheet & Confluence.
• Experience with release processes and SDLC.
• Experience delivering Freight Rate and Auditing software implementations.
• PMP or equivalent professional project management certification.

Responsibilities

• Lead projects from requirements definition through deployment, with schedules, scope, budget estimations, and implementation plans including risk mitigation.
• Define and document customer requirements, deliverables, acceptance criteria, and measures of implementation success.
• Manage scope changes, dependencies, risks, and issues; communicate impact on timelines and resources.
• Coordinate customer data onboarding, system configuration, integrations, and data validation with technical and operations teams.
• Create and adhere to customer project timelines.
• Collaborate with other departments and communicate actions needed from internal and external parties.
• Understand business impacts of issues and how they relate to IT solutions.
• Ensure customer training, documentation, and structured handoff to Client Success and Operations.
• Manage multiple software implementation projects simultaneously.
• Actively use AI tools to improve planning, documentation, meeting summaries, status reporting, and workflow efficiency.
• Identify opportunities to automate repetitive tasks and improve speed and accuracy.

Skills

Implementation experience

AI tools usage

Communication skills

Interpersonal skills

Education

Bachelor's degree in CS/IT/MIS/Business

PMP or equivalent

Tools

JIRA

Confluence

Smartsheet

Job description

Intelligent Audit is hiring an Implementation Manager to oversee onboarding and deployment of client systems. You will manage cross-functional teams, coordinate data onboarding, and drive project success from definition to deployment.

The role emphasizes AI-enabled planning, strong communication, and collaboration across departments, with responsibilities spanning timelines, budgets, and documentation.