Implementation Coordinator - Orchestrate On-Time Go-Lives

Personify Health, Inc.; Mission, Northern (KS, KY); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical and dental benefits

Unlimited PTO

Professional development

Job summary

Personify Health, Inc. is seeking an Associate Project Manager for the Implementation team to ensure seamless onboarding of new clients.

You will support the full implementation lifecycle from kickoff to go-live, build detailed project plans, and drive accountability across cross-functional teams to meet deadlines and quality standards. In this role, you will lead internal meetings, surface blockers, and develop action plans to mitigate risk.

Qualifications

• Bachelor's degree preferred.
• 3+ years experience in a health insurance or healthcare benefits environment.

Responsibilities

• Support the full implementation lifecycle: work with the Implementation Project Manager from kickoff to go-live.
• Build a detailed project plan for each new piece of business and coordinate with internal departments to set deadlines.
• Drive deadline accountability by tracking deliverables, following up on milestones, and escalating risks to leadership.
• Facilitate internal implementation meetings to surface blockers, align stakeholders, and drive solutions that protect the client experience.
• Identify and manage risk by flagging deliverables at risk and developing action plans to keep implementations on track.
• Audit new client system setups by reviewing configurations to ensure accuracy before go-live.

Skills

Microsoft Office

Project management

Cross-functional teamwork

Education

Bachelor's degree

Tools

PM software

Job description

Personify Health, Inc. is seeking an Associate Project Manager for the Implementation team to ensure seamless onboarding of new clients.

You will support the full implementation lifecycle from kickoff to go-live, build detailed project plans, and drive accountability across cross-functional teams to meet deadlines and quality standards. In this role, you will lead internal meetings, surface blockers, and develop action plans to mitigate risk.