Implementation Coordinator - Economics

Phase2 Technology; Austin (TX); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

100% employer-paid medical coverage

Retirement contributions

Paid vacation and sick time

Paid holidays

Hybrid telework

Job summary

Phase2 Technology is seeking an Implementation Coordinator in Austin, TX, to support the OnRamps Economics course. The role involves collaborating with instructors to ensure effective course implementation and providing technical support.

The ideal candidate will have a bachelor's degree in Economics or a related field, five years of teaching experience, and exceptional customer service skills. Benefits include employer-paid medical coverage and hybrid work opportunities.

Qualifications

• Five years teaching experience at a high school or college level is required.
• Exceptional customer service skills are necessary.
• Demonstrated understanding of High School teaching and learning.

Responsibilities

• Support OnRamps Instructors in implementing courses.
• Develop and maintain relationships with stakeholders.
• Implement professional development activities for instructors.

Skills

Customer service skills

Stakeholder engagement

Data analysis

Teaching experience

Education

Bachelor's degree in Economics or related field

Master's degree in Economics or related field (preferred)

Tools

Canvas Learning Management System

Smartsheet

Job description

Implementation Coordinator - Economics

Location

Austin, TX

Purpose

Supports efforts and ensures fidelity of implementation of the OnRamps Economics course to coordinate a high‑level of instructional and professional development service and support to OnRamps Instructors.

Responsibilities

• Supports OnRamps Instructors in implementing courses with fidelity along the OnRamps Four Pillars. Develops and maintains strong relationships with external and internal stakeholders by providing exceptional customer service, technical support, and problem‑solving with professionalism, positivity, tact and decorum.
• Develops and implements annual professional learning institutes during Summer, Fall, and Spring for OnRamps instructors in close collaboration with the Course Leads, OnRamps Assistant Director, and Professional Learning and Development team to ensure and enhance course implementation aligned to the OnRamps Four Pillars.
• Implements on‑going professional development and learning activities through weekly communication, monthly virtual meetings, and professional learning institutes. Uses standardized relationship building strategies to cultivate and leads a facilitated network of OnRamps Instructors.
• Develops and implements interventions for instructors with implementation challenges and those that are onboarded to OnRamps after annual Summer Institutes and throughout the academic year.
• Utilizes data to ensure fidelity of implementation of OnRamps courses using data science methodologies, such as instructor engagement, pacing, and submissions. Supports fidelity of implementation which may include instructor resources in headquarters and investigations of academic integrity.
• Supports an instructor support system using mentor instructors and online platforms to provide extra support for new OnRamps Instructors. Sustains a virtual community for our instructors across the state by utilizing online platforms and mentor instructors.
• Supports and engages in designated special projects as assigned that supports the mission and strategic direction of OnRamps as an organization.

Required Qualifications

• Bachelor's degree in Economics, education, or related field.
• Demonstrated understanding of High School teaching and learning.
• Exceptional customer service skills, with the ability to engage multiple internal and external stakeholders with decorum and tact.
• Five years teaching experience at a high school or college level.

Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master's degree in Economics, education, or related field.
• Experience providing support or instructional coaching to teachers.
• Proficient in Canvas Learning Management System (LMS) or another LMS.
• Proficient in Smartsheet or other Project Management system.
• Ability to communicate technical information to lay audiences using a respectful, client‑focused approach.
• Five years teaching experience at a high school or college level.

Salary

$60,000 + depending on qualifications

Benefits

• 100% employer‑paid basic medical coverage
• Retirement contributions
• Paid vacation and sick time
• Paid holidays
• Hybrid telework available

Working Conditions

• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Shared desk environment
• Hybrid work environment
• Climbing of stairs
• Use of manual dexterity

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.