Senior Implementation Coordinator - Rhetoric

The University of Texas at Austin; Austin (TX); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid telework

Job summary

The University of Texas at Austin is seeking a Senior Implementation Coordinator - Rhetoric in Austin, TX. The role focuses on coordinating implementation fidelity for the OnRamps Rhetoric course and delivering high-quality instructor support and professional development.

The position emphasizes stakeholder engagement, data-driven fidelity, and collaboration with course leads and the Professional Learning and Development team. Hybrid work is available with travel up to 5% in Texas.

Qualifications

• Bachelor’s degree in Rhetoric, English, education, or related field.
• Three years teaching experience at a high school or college level.
• Demonstrated understanding of High School teaching and learning.
• Exceptional customer service skills, with the ability to engage multiple internal and external stakeholders with decorum and tact.

Responsibilities

• Supports OnRamps Instructors in implementing courses with fidelity along the OnRamps Four Pillars.
• Develops and implements annual professional learning institutes during Summer, Fall, and Spring for Onramps instructors.
• Leads the implementation of on-going professional development and learning activities through weekly communication and monthly virtual meetings.
• Develops and implements interventions for instructors with implementation challenges and those onboarded after annual Summer Institutes.
• Creates systems using data to ensure fidelity of implementation of OnRamps courses using data science methodologies.

Skills

Customer service

Stakeholder management

Relationship building

Project coordination

Education

Bachelor’s degree in Rhetoric, English, education, or related field

Master’s degree in Rhetoric, English, education, or related field

Tools

Canvas LMS

Smartsheet

Job description

Senior Implementation Coordinator - Rhetoric

Hiring Department: OnRamps

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: AUSTIN, TX

Job Details

General Notes

• 100% employer-paid basic medical coverage
• Retirement contributions
• Paid vacation and sick time
• Paid holidays
• Eligible for hybrid telework

This position requires up to 5% travel throughout the state of Texas. Possible weekend and evening work to support course implementation, during summer, spring, and fall professional learning institutes and enrollment deadlines.

Purpose

Supports efforts and ensures fidelity of implementation of the OnRamps Rhetoric course to coordinate a high-level of instructional and professional development service and support to OnRamps Instructors.

Responsibilities

• Supports OnRamps Instructors in implementing courses with fidelity along the OnRamps Four Pillars. Develops and maintains strong relationships with external and internal stakeholders by providing exceptional customer service, technical support, and problem-solving with professionalism, positivity, tact and decorum.
• Develops and implements annual professional learning institutes during Summer, Fall, and Spring for Onramps instructors in close collaboration with the Course Leads, OnRamps Assistant Director, and Professional Learning and Development team to ensure and enhance course implementation aligned to the OnRamps Four Pillars.
• Leads the implementation of on-going professional development and learning activities through weekly communication, monthly virtual meetings, and professional learning institutes. Uses standardized relationship building strategies to cultivate and lead a facilitated network of OnRamps Instructors.
• Develops and implements interventions for instructors with implementation challenges and those that are onboarded to OnRamps after annual Summer Institutes and throughout the academic year. Including but not limited to virtual meeting, coaching support, creates video examples, video streaming into classes.
• Creates systems using data to ensure fidelity of implementation of OnRamps courses using data science methodologies, such as instructor engagement, pacing, submission rates, and performance. Supports fidelity of implementation may include instructor resources in headquarters and investigations of academic integrity.
• Leads an instructor support system using mentor instructors and online platforms to provide extra support for new OnRamps Instructors. Sustains a virtual community for our instructors across the state by utilizing online platforms and mentor instructors.
• Supports and engages in designated special projects as assigned that support the mission and strategic direction of OnRamps as an organization.

Required Qualifications

• Bachelor’s degree in Rhetoric, English, education, or related field.
• Three years teaching experience at a high school or college level.
• Demonstrated understanding of High School teaching and learning.
• Exceptional customer service skills, with the ability to engage multiple internal and external stakeholders with decorum and tact.

Preferred Qualifications

• Master’s degree in Rhetoric, English, education, or related field.
• Five years teaching experience at a high school.
• Experience providing support or instructional coaching to teachers.
• Proficient in Canvas Learning Management System (LMS) or another LMS.
• Proficient in Smartsheet or other Project Management system.
• Ability to communicate technical information to lay audiences using a respectful, client-focused approach.

Salary

$70,000 + depending on qualifications

Working Conditions

• This position requires up to 5% travel throughout the state of Texas.
• Possible weekend and evening work to support course implementation, during summer, spring, and fall professional learning institutes and enrollment deadlines.
• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Shared desk environment
• Hybrid work environment
• Climbing of stairs
• Use of manual dexterity

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.