Implementation Coordinator

Liquid Env Solutions of Texas in; Irving (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Liquid Environmental Solutions is seeking an Implementation Coordinator to oversee onboarding of new accounts and support the Key Account Solutions Team. You will be the primary contact for first-contact with Key Account Customers to ensure smooth account implementation.

This role requires strong communication, problem-solving, and multitasking skills, with the ability to coordinate across departments, generate status reports, and drive process improvements.

Qualifications

• 2+ years of administrative experience.
• Bachelor's degree preferred.
• Proficient in Microsoft Outlook, Word, PowerPoint, and Excel.

Responsibilities

• Assists the Key Account Solutions Managers in the management, rollout and implementation of new accounts.
• Fosters open communication with Key Account Solutions Managers and customers via phone, email, and face to face.
• Creates weekly reports on implementation status for internal/external use.
• Owns the implementation process from start to finish to ensure setup is complete.

Skills

Administrative support

Communication

Project coordination

Multitasking

Team collaboration

Education

Bachelor's degree

Tools

Microsoft Outlook

Microsoft Word

PowerPoint

Excel

Job description

The primary function of this role is to oversee the addition/set up of new accounts to Liquid Environmental Solutions by providing support to the Key Account Solutions Team and new customers. In this role, the Implementation Coordinator will be the primary first point of contact for Key Account Customers to ensure successful account implementation. The Implementation Coordinator must have excellent communication and strong problem solving skills along with being able to prioritize and multitask to complete all tasks accurately in a timely manner.

• Assists the Key Account Solutions Managers in the management, rollout and implementation of new accounts
• May be involved in pre-sales meetings /presentations.Fosters an open line of communication via phone, email, and face to face with Key Account Solutions Managers and customers
• Creates a wide variety of weekly reports on implementation status for internal/external use
• Owns implementation process from the beginning to the end ensuring all aspects of setup are complete
• Review customer accounts to ensure implementations are completed on time
• Partners closely with multiple groups and departments
• Account update on all first services
• Researching cause of concerns internally with the ability to find resolutions independently
• Troubleshoot and resolve issues during implementation
• Develop opportunities for process improvement
• Facilitate transition to account administrator once implementation is completed
• 2+ years of administrative experience
• Bachelor's degree preferred
• Proficient in Microsoft Outlook, Word, PowerPoint, Excel
• Independent and self-motivated
• Ability to work some flexible hours/overtime
• Professional caliber of communication skills
• Ability to connect with and partner with management in multiple departments
• Ability to balance multiple tasks
• Holds one's self accountable to complete assigned tasks
• Ability to read and understand communications in Excel spreadsheets
• Comfortable with speaking on the phone with internal customers

• There are no special physical requirements for this position.
• General office conditions
• Some light lifting and bending
• Periods of sitting

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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