Implementation Consultant I — Benefits, On‑Site Impact

Paylocity; Schaumburg (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Job summary

Paylocity, a leading cloud-based HR and payroll software provider, seeks an Implementation Consultant I to guide small business clients through needs analysis, system configuration, and data conversion. You’ll ensure accurate data transfer, validate results with clients, and support the transition to Client Services, delivering excellent, detail-oriented service.

The role emphasizes client experiences, cross-functional collaboration, and the growth of foundational implementation skills in a

Qualifications

• 1+ years of customer service or customer-facing role.
• 1+ years of HCM implementation experience preferred.
• Bachelor’s degree preferred; however, candidates with an associate degree and relevant experience, or a high school diploma/equivalent with at least five (5) years of experience in HCM, will also be considered.
• Client Centric Approach: Excellent interpersonal verbal and written communication with a strong customer-focused mindset.
• Proficiency in Microsoft Office (with a strong emphasis on Excel) and ability to quickly adapt to new software platforms.

Responsibilities

• Act as client’s trusted advisor to ensure exceptional experiences during implementation.
• Provide smooth transition and post-implementation support, including system maintenance and issue resolution.
• Assist clients in data migration, data mapping, and data validation for accurate data integration.
• Collaborate with clients to gather business requirements related to payroll, HR, time, and labor in HCM.
• Review configurations with clients to ensure alignment with needs and optimal system use.
• Collaborate with sales, product SMEs and project managers to deliver high-quality implementations.
• Troubleshoot and resolve implementation-related matters; escalate critical concerns when needed.

Skills

Customer service

Communication

Project management

Education

Bachelor’s degree preferred

Tools

Excel

MS Office

Job description

Paylocity, a leading cloud-based HR and payroll software provider, seeks an Implementation Consultant I to guide small business clients through needs analysis, system configuration, and data conversion. You’ll ensure accurate data transfer, validate results with clients, and support the transition to Client Services, delivering excellent, detail-oriented service.

The role emphasizes client experiences, cross-functional collaboration, and the growth of foundational implementation skills in a