Implementation & Change Management Specialist

Raistone; Salt Lake City (UT); On-site; USD 70,000 - 90,000; Full time

Job summary

Raistone seeks an Implementation & Change Management Specialist to join their team in Salt Lake City. This role involves significant interaction with clients and internal teams to facilitate integrations. The ideal candidate will have experience in business analysis within fintech, demonstrating technical proficiency and an ability to communicate effectively across departments.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Qualifications

• 3+ years as a technical product owner or business analyst.
• Experience in finance or information systems is preferred.
• Strong communication skills and a collaborative attitude.

Responsibilities

• Coordinate technical integration projects with clients.
• Gather and document business requirements.
• Conduct User Acceptance Testing and develop test scripts.

Skills

Business Requirement Documentation

Workflow Documentation

System Integration

User Acceptance Testing

Client Integration

Education

Bachelor's degree or equivalent experience

Tools

Jira

Visio

Excel

Power BI

Job description

Implementation & Change Management Specialist

Raistone Salt Lake City Metropolitan Area

Implementation & Change Management Specialist

Raistone Salt Lake City Metropolitan Area

17 hours ago Be among the first 25 applicants

This range is provided by Raistone. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $90,000.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from Raistone

Raistone is a rapidly growing fintech that provides technology and services to the largest enterprise software firms, enabling them to offer a working capital marketplace to their millions of users. Raistone technology helps small- and medium-sized businesses — the growth engine of the global economy — obtain finance quickly and easily at accessible and equitable rates.

At Raistone, we believe that all businesses should have access to their money, on their terms. And we’re just getting started.

Raistone is seeking a Senior Change Management Specialist (Business Analyst) on the Change Management Team within Raistone Operations Services (rOS).

Position Overview

The Implementation & Change Management Specialist will leverage their expertise of Raistone’s business operations and system to gather and analyze business-line requirements, collaborating with internal teams to facilitate seamless technical integrations for Raistone’s clients and partners.

While the role will primarily interface with Raistone Operations Services Team, the Implementation & Change Management Specialist will also engage with Product Management, R&D, customers, and partners in these key functions:

• Client & Channel Partner Integrations
• System Enhancement Business Requirement Gathering
• User Acceptance Testing
• System Integration Planning and Migration Efforts

The toolset is:

• Visio
• Word
• Excel
• Jira
• Outlook
• Power BI

Key Responsibilities

As the primary liaison between internal stakeholders and external clients, the Implementation & Change Management Specialist will ensure the alignment of business objectives with technology solutions. This role requires the ability to drive efficient and timely technical implementations for clients and partners by proactively identifying system or process constraints and implementing solutions to mitigate potential obstacles. Success in this position demands a comprehensive understanding of Raistone’s products and the ability to articulate how these solutions are delivered to customers, partners, investors, and internal teams. The role requires a high level of technical proficiency, with a focus on precision in documenting product functionality and assessing the downstream impact of feature requests. Maintaining a detailed knowledge of all product features is critical to ensuring seamless coordination across internal teams and avoiding unintended consequences during implementation.

The key responsibilities are:

• Write thorough and thoughtful specifications, data definitions, workflow diagrams, swim lanes, wireframes, and storyboards.
• Lead process analysis, transformation, automation, and documentation efforts.
• Gather Business Line requirements and author Business Requirements Documentation.
• Coordinate technical integration projects with Raistone clients and partners.
• Draft technical specifications and documentation related to Raistone client and partner integration.
• Develop and maintain roadmaps for client and channel partner implementation projects.
• Perform User Acceptance Testing and develop Test Scripts for system enhancements.
• Coordinate system enhancement training across Raistone Operations Teams.
• Implement new Product integration into current Operational processes and documented procedures.
• Ability to multitask and work on cross functional teams, specifically with Product and R&D.

The ideal candidate will be results-driven, possess good technical skills and boast an impeccable work ethic. The candidate will have a solid business acumen, excellent communications skills, and a strong team orientation.

Qualifications

• 3+ years of experience as a technical product owner or business analyst, with preference to candidates with experience in finance or information systems.
• Experience in writing Business Requirement Documentation, preferably across business units.
• Experience documenting clear, granular, accurate, and testable system specifications.
• Ability to document complex workflows.
• Experience using Jira or other SDLC management tools for tracking work.
• Strong experience testing and leading other testers.
• A desire and capacity to innovate in a fast-paced start-up work environment.
• Organized and efficient, with the ability to prioritize and multi-task based on urgency of business needs.
• Self-motivated, positive, energetic, collaborative, and willing to help others.
• A tenacious results-driven outlook on project delivery for stakeholders.
• Must be located in the Greater Salt Lake City Valley Area.
• Must be willing to come into the office at least once per month. (This frequency may increase during the onboarding/training period).

Why work at Raistone?

By combining the best qualities of an investment bank, a fintech, and a startup, Raistone attracts a diverse mix of talented, energetic people who do amazing work. We continue to search for the best and brightest to change the global world of finance and create new opportunities for businesses. Our low-ego company culture seeks innovative, self-motivated team members who thrive in the collaborative, fast-paced environment of a rapidly growing global business.

The optimal candidates will help Raistone grow in a workplace that rewards innovation, accuracy, and efficiency, while also enabling staff to acquire additional skills. Raistone promotes a healthy work-life balance for its staff by offering competitive health and wellness benefits that will enable you to enjoy life, both while at work and after work is over.

Raistone Capital LLC is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, gender, gender identity, gender expression, age, sexual orientation, disability (physical or mental), medical condition, marital status, ancestry, protected veteran status, genetics, and any other protected group status or non-job-related characteristics as directed by law.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business and Project Management

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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