Implementation Analyst II — Card Programs & Client Projects

FIS Management Services LLC; Jacksonville (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

FIS is seeking an Implementation Coordinator to manage credit card installations from start to production. You will coordinate internal and client teams, maintain project plans, and ensure timely licensing and deployments across phases, including post-production monitoring for 30 days.

You’ll serve as the primary client contact, provide technical support, and drive handoffs with operations and accounting. A strong background in project management, MS Project, and credit card processing, plus

Qualifications

• High School Diploma or equivalent; college degree a plus.
• Experience with Credit Card processing and client service.
• Excellent organizational and communication skills.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Coordinate and facilitate credit card implementations.
• Interact with clients and internal departments to ensure timely completion.
• Act as main client contact through implementation phases.
• Provide technical support for clients.
• Maintain MS Project Timeline and ensure progress.
• Meet with potential clients and present project plan.
• Document new Implementation Process.

Skills

MS Project

Credit card processing

Project coordination

Excel

Communication

Problem solving

Time management

Customer service

Education

High School Diploma

College degree a plus

Tools

MS Office

Windows

Word

Excel

PowerPoint

Job description

FIS is seeking an Implementation Coordinator to manage credit card installations from start to production. You will coordinate internal and client teams, maintain project plans, and ensure timely licensing and deployments across phases, including post-production monitoring for 30 days.

You’ll serve as the primary client contact, provide technical support, and drive handoffs with operations and accounting. A strong background in project management, MS Project, and credit card processing, plus