Implementation Analyst

Talentoma; South Carolina; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Maternity leave

Stipends

Job summary

Talentoma is seeking an entry-level Implementation Analyst to support the project management team and learn to review implementation progress. You will use Asana and Microsoft Teams to clarify requirements and maintain status information.

This fully remote role allows work from home in South Carolina, USA, with a 40-hour weekly commitment and flexible shift times. The position emphasizes learning, collaboration, and accurate documentation, with responsibility to identify gaps and assist in

Qualifications

• High school diploma or equivalent; entry-level position.
• No prior experience required; related experience preferred.
• Willingness to learn project management tools (Asana) and Teams.
• Ability to communicate clearly in writing and verbally.
• Must be authorized to work in the United States.

Responsibilities

• Review implementation requests arriving through the project queue and email, identifying the requested business outcome, assigned owner, and missing information.
• Compare customer requirements with approved implementation checklists, noting unclear expectations and differences that need the project manager's review before work proceeds.
• Record confirmed requirements, milestone updates, dependencies, and open questions in a project management tool such as Asana to maintain current project information.
• Examine business workflow descriptions and readiness checklists to identify gaps between requested processes and planned implementation approaches, without making technical changes.
• Review updates from implementation coordinators and service teams, comparing reported progress with agreed milestones and highlighting dependencies that could affect readiness.
• Prepare status summaries distinguishing completed work, outstanding questions, emerging risks, and decisions needed, using clear language for customer and internal readers.
• Review business acceptance check results against agreed criteria, record mismatches, and route questions to the responsible service team for clarification or correction.
• Follow up with assigned owners when information is incomplete or overdue, escalating unresolved blockers and changing requirements to the project manager.
• Share findings through a collaboration platform such as Microsoft Teams, confirm decisions with relevant contacts, and update the corresponding project tasks.
• Support handoff by verifying outstanding items have owners and summarizing readiness; quality is judged through accuracy, turnaround, complete notes, and consistent follow-up.

Skills

Clear written and verbal communication

Excellent organizational skills

Strong learning mindset

Availability for 40-hour week

Authorized to work in the UnitedStates

Education

High school diploma or equivalent

Tools

Asana

Microsoft Teams

Job description

Monthly Pay: $3,721 - $5,558 USD per month

Summary

Working in a project management tool such as Asana and a collaboration platform such as Microsoft Teams, the Implementation Analyst learns to review implementation progress and explain project findings. This entry level role supports the project management team under a project manager, helping identify gaps before they delay business readiness. The analyst works with implementation coordinators, customer contacts, and internal service teams to clarify requirements and maintain useful status information. This fully remote position offers work from home in South Carolina, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities

• Review implementation requests arriving through the project queue and email, identifying the requested business outcome, assigned owner, and missing information.
• Compare customer requirements with approved implementation checklists, noting unclear expectations and differences that need the project manager's review before work proceeds.
• Record confirmed requirements, milestone updates, dependencies, and open questions in a project management tool such as Asana to maintain current project information.
• Examine business workflow descriptions and readiness checklists to identify gaps between requested processes and planned implementation approaches, without making technical changes.
• Review updates from implementation coordinators and service teams, comparing reported progress with agreed milestones and highlighting dependencies that could affect readiness.
• Prepare status summaries distinguishing completed work, outstanding questions, emerging risks, and decisions needed, using clear language for customer and internal readers.
• Review business acceptance check results against agreed criteria, record mismatches, and route questions to the responsible service team for clarification or correction.
• Follow up with assigned owners when information is incomplete or overdue, escalating unresolved blockers and changing requirements to the project manager.
• Share findings through a collaboration platform such as Microsoft Teams, confirm decisions with relevant contacts, and update the corresponding project tasks.
• Support handoff by verifying outstanding items have owners and summarizing readiness; quality is judged through accuracy, turnaround, complete notes, and consistent follow-up.

Qualifications

• High school diploma or equivalent; an interest in business processes and organized project delivery supports success in this position.
• No experience required; related experience supporting implementation projects, business administration, or project teams is preferred, including coursework or volunteering.
• Basic understanding of implementation stages, requirements, dependencies, milestones, and the difference between an observation and a confirmed project issue.
• Ability to compare requirements with checklists, recognize missing information, and summarize findings without assuming causes or promising unapproved changes.
• Willingness to learn a project management tool such as Asana and a collaboration platform such as Microsoft Teams through guided practice.
• Clear written and verbal communication for asking focused questions, explaining status, and discussing missing inputs with customers and internal colleagues.
• Reliable computer, high-speed internet, and a quiet private workspace suitable for reviewing project information and participating in remote discussions.
• Availability for the 40-hour weekly commitment and agreed working days and shift times, including participation in scheduled project reviews.
• Authorization to work in the United States.
• Fully remote work from home in a desk-based role focused on business implementation analysis.
• Structured onboarding and training on a project management tool such as Asana and a collaboration platform such as Microsoft Teams.
• Regular check-ins with the project manager serving as team lead to review findings, clarify priorities, and support learning.
• Opportunities to build requirements analysis, stakeholder communication, gap analysis, and implementation readiness assessment skills.
• Health coverage, paid leave, a 401(k), maternity leave, and stipends.