Impactful Tribal Child Support Case Manager

Ponca Tribe of Nebraska; Norfolk (NE); On-site; USD 28,000 - 41,000; Full time

Job summary

The Ponca Tribe of Nebraska is seeking a Child Support Case Manager to provide hands-on, personal case management for clients, guiding paternity actions and the enforcement of child support orders within the PTN CSP. The role emphasizes confidentiality, accuracy, and compassionate service.

Responsibilities include reviewing applications, preparing court paperwork, and coordinating with tribal court staff; occasional travel may be required to meet program goals within the service area.

Qualifications

• Associates degree in human services or child support related field.
• One year of experience with Ponca Tribe of Nebraska children or families.
• Knowledge of Tribal or District Court systems.
• Must be qualified to become a Notary in Nebraska.
• Must possess the ability to be bondable/insurable.
• Proficiency with Microsoft Office applications.

Responsibilities

• Maintains a professional PTN-CSP office environment and exhibits confidentiality.
• Reviews and processes all applications for Child Support services per policies.
• Prepares paperwork for paternity actions, court hearings, and enforcement.
• Attends child support hearings at the Tribal Court when requested.

Skills

Customer service

Communication skills

Strong organizational skills

Attention to detail

Education

Associates degree in human services or child support related field

Bachelor’s degree in human services or child support related field

Tools

Microsoft Office applications

Office equipment operation

Job description

The Ponca Tribe of Nebraska is seeking a Child Support Case Manager to provide hands-on, personal case management for clients, guiding paternity actions and the enforcement of child support orders within the PTN CSP. The role emphasizes confidentiality, accuracy, and compassionate service.

Responsibilities include reviewing applications, preparing court paperwork, and coordinating with tribal court staff; occasional travel may be required to meet program goals within the service area.