Impactful Transportation Ops & Dispatch Specialist

St-Tammany-Council-On-Aging; Lacombe (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Life Insurance

Dental and Vision Plan

Medical plan options

Holidays and Vacation

Matching Simple IRA

Job summary

The Council on Aging is seeking a Transportation Operation & Administrative Specialist in Covington, LA to support daily transit operations and administrative functions for COAST’s demand-response services.

The role requires dispatch coordination, routing, real-time operational support, and data integrity, reporting, and fare accountability. It also serves as liaison across operations, drivers, call center staff, and management; this is a safety-sensitive position.

Qualifications

• Minimum 3 years’ experience in transportation industry preferred.
• Knowledge of DOTD regulations.
• Work independently at times, without direct supervision.
• Demonstrated ability to multi-task while maintaining a high degree of organization.
• Excellent communication skills; oral and written.
• Strong computer skills with Working knowledge of Microsoft Office Suites and transportation database management.
• Must possess a current valid Louisiana Chauffeur’s License with a clear driving record.

Responsibilities

• Perform dispatch duties, monitoring drivers via GPS, respond to road calls, accidents and service interruptions, maintaining logs and required operational reports.
• Provide relief driving when necessary and assist with new hire training and departmental meetings.
• Backup call center support when staff is unavailable; take transportation requests and schedule accordingly.

Skills

Excellent communication

Independent worker

Education

Louisiana Chauffeur’s License

Tools

Microsoft Office

Transportation database management

Job description

The Council on Aging is seeking a Transportation Operation & Administrative Specialist in Covington, LA to support daily transit operations and administrative functions for COAST’s demand-response services.

The role requires dispatch coordination, routing, real-time operational support, and data integrity, reporting, and fare accountability. It also serves as liaison across operations, drivers, call center staff, and management; this is a safety-sensitive position.