Impactful Support Broker | Medicaid Waiver Case Manager

GT Independence, LLC; Silver Spring (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

GT Independence is a family-founded, leading national Financial Management Services provider supporting individuals in self-direction programs to manage long-term care and support services at home and in community settings.

The Support Broker coordinates daily Medicaid Waiver services, building relationships, ensuring documentation, guiding participants, and coordinating housing and community resources to promote independence per program rules.

Qualifications

• Must meet the DHCF waiver case manager requirements.
• Licensed as required (RN, social work, or related field).
• One year of experience with the population; or two years with a bachelor’s degree.

Responsibilities

• Develop and maintain relationships with participants, families, providers, and community resources.
• Ensure timely, accurate documentation and compliance with agency and state requirements.
• Provide guidance, advocacy, problem-solving, and decision-making support.
• Assist with service planning, resource coordination, and access to community supports.
• Educate participants and families on self-directed services, budgeting, employer responsibilities, and staff management.
• Coordinate with healthcare providers and community organizations to support participant needs.
• Assist participants with housing and other independent living resources.

Skills

Relationship building

Documentation

Advocacy

Problem solving

Service planning

Resource coordination

Participant education

Staff management

Provider coordination

Housing assistance

Education

Master's degree in social work

Bachelor's degree

RN license

Associate degree + experience

Job description

GT Independence is a family-founded, leading national Financial Management Services provider supporting individuals in self-direction programs to manage long-term care and support services at home and in community settings.

The Support Broker coordinates daily Medicaid Waiver services, building relationships, ensuring documentation, guiding participants, and coordinating housing and community resources to promote independence per program rules.