Impactful Shelter Operations Supervisor

Providence Foundation Of San Francisco; San Francisco (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Providence Foundation Of San Francisco is seeking a Shelter Monitor Supervisor to oversee daily shelter operations, manage staff across multiple sites, and ensure safe, compliant service delivery. You will handle guest services, security, inventory, and reporting, reporting to senior management.

The role emphasizes independent decision-making, training, and ensuring continuity of operations across shifts in a community-focused nonprofit setting.

Qualifications

• Experience supervising staff and managing shift operations.
• Strong organizational and communication skills.
• Ability to ensure safety and compliance with policies and procedures.

Responsibilities

• Primary decision-maker during assigned shifts for shelter operations.
• Direct supervision of staff and adherence to shelter protocols.
• Oversee daily shelter operations, ensuring safety and order.
• Train staff and ensure security and operational compliance.
• Assign staff to posts and manage staffing levels.
• Monitor performance and address issues professionally.
• Handle scheduling, breaks, and call-offs without service disruption.
• Oversee guest check-in, food service, and facility cleanliness.
• Ensure guest safety with wellness checks and emergency inspections.
• Enforce security measures and resolve incidents with management input.
• Serve as primary contact for guests and manage inquiries.
• Monitor inventory and coordinate supply orders and laundry.
• Submit daily/weekly reports and maintain records with signatures.

Skills

Staff supervision

Operations management

Guest services

Security awareness

Reporting & documentation

Shift leadership

Job description

Providence Foundation Of San Francisco is seeking a Shelter Monitor Supervisor to oversee daily shelter operations, manage staff across multiple sites, and ensure safe, compliant service delivery. You will handle guest services, security, inventory, and reporting, reporting to senior management.

The role emphasizes independent decision-making, training, and ensuring continuity of operations across shifts in a community-focused nonprofit setting.