Shelter Operations & Safety Monitor (Full-Time)

Mission Action; San Francisco (CA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Long-term disability

Life insurance

Flexible spending account

Commuter benefits

Paid holidays

Job summary

Mission Action in San Francisco is seeking a Shelter Monitor for the Dolores Shelter Program. This full-time, non-exempt position oversees operations and safety at shelter sites, with weekend coverage required.

Compensation is $23.50 per hour, plus medical, dental, vision, and other benefits. The role reports to the Program Manager and serves 7 days per week across four shelter sites, including Martha, Maria, Ana, and Jazzie’s Place.

Qualifications

• Must be able to meet physical demands and lift up to 30 pounds.
• Written and oral English proficiency.
• Commitment to social justice and familiarity with Mission Action's mission.
• Excellent time management and ability to multitask.
• Strong attention to detail and problem-solving skills.
• Bilingual Spanish/English; fluency strongly preferred.
• Basic computer proficiency (MS Word, e-mail).
• At least 2 years of experience serving low-income, homeless adults or LGBT/immigrant communities.
• High School Diploma or equivalent preferred.

Responsibilities

• Facilitate daily check-in and check-out procedures for clients.
• Stay awake during assigned shift and lift up to 30 pounds.
• Ensure safety and security within shelter sites; respond to emergencies.
• Submit reports using daily logs, rounds logs, nutrition logs, email, and phone calls.
• Occasionally assist with emergency shift coverage on short notice.
• Complete assigned shifts as expected.
• Attend required staff meetings and trainings.

Education

High School Diploma or equivalent

Tools

MS Word

Email

Job description

Mission Action in San Francisco is seeking a Shelter Monitor for the Dolores Shelter Program. This full-time, non-exempt position oversees operations and safety at shelter sites, with weekend coverage required.

Compensation is $23.50 per hour, plus medical, dental, vision, and other benefits. The role reports to the Program Manager and serves 7 days per week across four shelter sites, including Martha, Maria, Ana, and Jazzie’s Place.