Impactful Retail Associate | Customer Service & Merchandising

Easter Seals; West Fargo (ND); On-site; USD 18,000 - 23,000; Full time

Job summary

Easter Seals Goodwill ND, Inc. is seeking a Full Time Retail Associate to support our West Fargo store, from receiving merchandise to delivering top-notch customer service and donor interaction in a mission-driven environment.

Requires availability Monday–Sunday 9:00 a.m.–6:30 p.m., including every other weekend, basic math, strong interpersonal skills, and reliable transportation. Training covers safety, pricing, tagging, inventory, and keeping the store clean and secure.

Qualifications

• Proficiency in basic math operations.
• Strong interpersonal skills for effective communication with customers and team members.
• Ability to work in varied environmental conditions.
• Capacity to follow instructions accurately.
• Knowledge of First Aid and Safety protocols.
• Access to reliable transportation for scheduled shifts.

Responsibilities

• Consistently report for scheduled shifts, demonstrating reliability and punctuality.
• Flexibility to work rotating shifts and weekends.
• Operate electronic cash registers and handle transactions efficiently.
• Provide friendly and helpful customer service to all patrons.
• Address customer inquiries and resolve complaints courteously.
• Assist in pricing, tagging, and sorting merchandise according to guidelines.
• Maintain store stock and assist with inventory management.
• Ensure store security and report any issues to the Store Manager.
• Keep the store clean and organized, including janitorial duties.
• Adhere to safety procedures and report any incidents promptly.
• Perform other duties as assigned.

Skills

Basic math

Interpersonal skills

Reliability

Follow instructions

First Aid knowledge

Transportation reliability

Job description

Easter Seals Goodwill ND, Inc. is seeking a Full Time Retail Associate to support our West Fargo store, from receiving merchandise to delivering top-notch customer service and donor interaction in a mission-driven environment.

Requires availability Monday–Sunday 9:00 a.m.–6:30 p.m., including every other weekend, basic math, strong interpersonal skills, and reliable transportation. Training covers safety, pricing, tagging, inventory, and keeping the store clean and secure.