Retail Associate: Customer Care & Store Operations

Easterseals Goodwill ND, Inc.; Bismarck (ND); On-site; USD 19,000 - 22,000; Full time

Job summary

Easter Seals Goodwill ND, Inc. is seeking a Retail Associate to support daily store operations, from receiving merchandise to helping customers and donors. This role requires reliability, teamwork, and a friendly, service-oriented approach.

You will work a variety of shifts including weekends, handle cash transactions on electronic registers, and uphold ESGWND's mission and values while delivering exceptional experiences to customers and donors.

Qualifications

• Proficiency in basic math for cashiering and transactions.
• Strong interpersonal and customer-service skills.
• Ability to work in varied environmental conditions.
• Capable of following written and verbal instructions.
• Knowledge of First Aid and Safety protocols.
• Reliable transportation to shifts.
• Physical ability to lift/push/pull 35 pounds.

Responsibilities

• Report for scheduled shifts with reliability and punctuality.
• Work rotating shifts and weekends.
• Operate electronic cash registers and handle transactions.
• Provide friendly and helpful customer service to all patrons.
• Address inquiries and resolve complaints courteously.
• Assist in pricing, tagging, and sorting merchandise according to guidelines.
• Maintain store stock and assist with inventory management.
• Ensure store security and report issues to the Store Manager.
• Keep the store clean and organized, including janitorial duties.
• Adhere to safety procedures and report any incidents.
• Perform other duties as assigned.

Skills

Basic math

Interpersonal skills

Environment adaptability

Following instructions

First Aid knowledge

Reliable transportation

Physical ability 35 lbs

Job description

Easter Seals Goodwill ND, Inc. is seeking a Retail Associate to support daily store operations, from receiving merchandise to helping customers and donors. This role requires reliability, teamwork, and a friendly, service-oriented approach.

You will work a variety of shifts including weekends, handle cash transactions on electronic registers, and uphold ESGWND's mission and values while delivering exceptional experiences to customers and donors.