Retail Associate: Customer Service & Merchandising

ADP, Inc.; Jamestown (ND); On-site; USD 18,000 - 23,000; Full time

Job summary

Easter Seals Goodwill ND, Inc. is seeking a Retail Associate to support store operations, process transactions, and assist customers and donors with a friendly, professional approach.

You will help with pricing, tagging, stocking, and inventory, while maintaining cleanliness and safety standards throughout the shift. The role emphasizes reliability, teamwork, and compliance with store policies.

Qualifications

• Proficiency in basic math operations.
• Strong interpersonal skills for effective communication with customers and team members.
• Ability to work in varied environmental conditions.
• Capacity to follow instructions accurately.
• Knowledge of First Aid and Safety protocols.
• Access to reliable transportation for scheduled shifts.
• Ability to lift/push/pull 35 pounds.

Responsibilities

• Consistently report for scheduled shifts, demonstrating reliability and punctuality.
• Flexibility to work rotating shifts and weekends.
• Operate electronic cash registers and handle transactions efficiently.
• Provide friendly and helpful customer service to all patrons.
• Address customer inquiries and resolve complaints courteously.
• Assist in pricing, tagging, and sorting merchandise according to guidelines.
• Maintain store stock and assist with inventory management.
• Ensure store security and report any issues to the Store Manager.
• Keep the store clean and organized, including janitorial duties.
• Adhere to safety procedures and report any incidents promptly.
• Perform other duties as assigned.

Skills

Basic math

Interpersonal skills

Adapt to environment

Follow instructions

First Aid & Safety

Transportation access

Lifting 35 lbs

Job description

Easter Seals Goodwill ND, Inc. is seeking a Retail Associate to support store operations, process transactions, and assist customers and donors with a friendly, professional approach.

You will help with pricing, tagging, stocking, and inventory, while maintaining cleanliness and safety standards throughout the shift. The role emphasizes reliability, teamwork, and compliance with store policies.