Impactful Retail Associate — Donor & Customer Experience

Easterseals Goodwill ND, Inc.; Bismarck (ND); On-site; USD 18,000 - 25,000; Full time

Job summary

Easter Seals Goodwill ND, Inc. is seeking a friendly Retail Associate to join our store team and help deliver excellent customer experiences. You will assist with receiving merchandise, operate cash registers, and support daily store operations in a mission-driven environment.

Applicants should be reliable, able to lift up to 35 pounds, and possess basic math skills. Transportation is required for scheduled shifts, and you will contribute to a safe, organized, and welcoming shopping experience.

Qualifications

• Proficiency in basic math operations.
• Strong interpersonal skills for customer interactions.
• Ability to work in varied environmental conditions.
• Capacity to follow instructions accurately.
• Knowledge of First Aid and Safety protocols.
• Access to reliable transportation for scheduled shifts.
• Ability to lift/push/pull 35 pounds.

Responsibilities

• Consistently report for scheduled shifts, demonstrating reliability and punctuality.
• Flexibility to work rotating shifts and weekends.
• Operate electronic cash registers and handle transactions efficiently.
• Provide friendly and helpful customer service to all patrons.
• Address customer inquiries and resolve complaints courteously.
• Assist in pricing, tagging, and sorting merchandise according to guidelines.
• Maintain store stock and assist with inventory management.
• Ensure store security and report any issues to the Store Manager.
• Keep the store clean and organized, including janitorial duties.
• Adhere to safety procedures and report any incidents promptly.
• Perform other duties as assigned.

Skills

Basic maths

Interpersonal skills

Customer service

Reliability & punctuality

Tools

Cash registers

Job description

Easter Seals Goodwill ND, Inc. is seeking a friendly Retail Associate to join our store team and help deliver excellent customer experiences. You will assist with receiving merchandise, operate cash registers, and support daily store operations in a mission-driven environment.

Applicants should be reliable, able to lift up to 35 pounds, and possess basic math skills. Transportation is required for scheduled shifts, and you will contribute to a safe, organized, and welcoming shopping experience.