Impactful ReStore Retail Manager

Appone; Tulsa (OK); On-site; USD 38,000 - 52,000; Full time

Job summary

Green Country Habitat for Humanity is seeking a ReStore Retail Assistant Manager to oversee the store's daily operations and help plan for future growth. You will manage staff and volunteers, ensure a clean and merchandised environment, and provide exceptional customer service.

The role involves budgeting support, cash handling, and coordinating with Marketing to boost donations, sales, and volunteer participation. On-site work with weekend availability is required.

Qualifications

• Knowledge of fair market values of new and used building materials.
• Ability to lead, train, and manage staff and volunteers in a positive manner.
• Effective time management and organizational skills.
• Basic computer skills, including word processing, spreadsheets, and email.
• Effective written and oral communication skills.
• Must be 25 years of age with a valid Driver’s License and safe driving record.
• Ability to work a flexible work schedule including Saturday and Sunday required

Responsibilities

• Coordinates administrative procedures, policies, including oversight of materials used.
• Recognizes that ReStore is often the first impression of Green Country Habitat for Humanity and ensures Habitat's reputation and helps maintain a clean, well merchandised, and orderly environment.
• Oversees staff and volunteers and ensures all departments are adequately covered.
• Provides quality customer service and handles grievances professionally.
• Facilitates the proper maintenance of building, equipment, and vehicles.
• Ensures compliance with safety standards and accident procedures.
• Helps identify solutions to issues that may arise relating to operations so that the smooth running of the ReStore is optimally maintained.
• Participates in developing, rolling out and measuring marketing, advertising, and social media programs to increase donations, sales, and volunteer participation.
• Implements and maintains personnel policies.
• Trains and manages Store staff and volunteers in accordance with policies and ensure staff is well versed about Habitat's program and local activities.
• Facilitates a positive, team-oriented environment in which all staff and volunteers are given the opportunity to achieve their full potential.
• Addresses and document violations of policies and code of conduct by staff and recommend action regarding chronic or serious situations.
• Resolves situations involving volunteers in consultation with the Volunteer Coordinator and the ReStore Director if needed.
• Evaluates staff performance and volunteers in accordance with job descriptions and performance evaluation procedures and recommend performance actions to ReStore Director.
• Attends scheduled staff meetings.
• Works with Volunteer Coordinator in recruiting, training and retaining volunteers.
• Reports to ReStore Director daily about staff and volunteer issues or concerns.
• Provides weekly / monthly reports as directed by the Director Retail Operations.
• Assist in implementing and monitoring systems for daily cash and credit transactions and deposits. Ensures proper procedures are followed.
• Open and close cash registers ensuring proper procedures are followed.
• Provide accurate accounting records of revenues and expenses as required or requested.
• Approve employee recording of time worked.
• Approve, ensure accurate coding, and submit payable invoices on a timely basis.
• Work in conjunction with the Director of Retail Operations to develop annual operating budgets and recommend capital expenditures.
• Provide backup for cashier when needed.
• Helps develop and recommend policy for sales.
• Monitors competitive merchandise market environment (pricing and practices).
• Participates in the development and implementation of short-term and long-term strategies, goals, and objectives.
• Presents all policy proposals to the Director of Retail Operations for approval.
• Work with the management team to develop methods that increase sales and decrease costs.
• Work with marketing team to develop and implement social media strategies to increase brand awareness throughout Green Country Habitat for Humanity.

Skills

Fair market values

Staff leadership

Time management

Computer skills

Communication skills

Driver's license

Flexible schedule

Education

High School Diploma or GED

5 years retail experience

Job description

Green Country Habitat for Humanity is seeking a ReStore Retail Assistant Manager to oversee the store's daily operations and help plan for future growth. You will manage staff and volunteers, ensure a clean and merchandised environment, and provide exceptional customer service.

The role involves budgeting support, cash handling, and coordinating with Marketing to boost donations, sales, and volunteer participation. On-site work with weekend availability is required.