Impactful Residential Admin Assistant | Growth & Team Culture

Horizon Village; Sanborn (NY); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

401(k) and profit-sharing

Tuition discount

Paid time off

Job summary

Horizon is seeking an Administrative Assistant to join a supportive team focused on residential services. You will handle phones, scheduling, patient records, and correspondence for clinicians, managers, and patients in a fast-paced environment.

The role emphasizes accuracy, confidentiality, and collaborative teamwork within Horizon’s community-focused setting. Full-time hours and competitive compensation accompany a values-driven culture.

Qualifications

• High school diploma with 2 years of experience within the customer service or behavioral health field is required.
• Experience handling phones, scheduling appointments, and maintaining patient records is expected.

Responsibilities

• Provides direction and oversight of administrative functions for Terrace House to program directors, operation managers, clinicians, treatment assistants, and patients for daily operational needs.
• Handles administrative duties (answering phones, scheduling, maintaining patient records, filing, etc.) with efficiency and courtesy.
• Prepares correspondence and responds to information requests, including record requests and patient letters.
• Maintains and communicates clinical and non-clinical reporting and ensures accurate record keeping.

Skills

Customer service

Behavioral health

Education

High School Diploma

Job description

Horizon is seeking an Administrative Assistant to join a supportive team focused on residential services. You will handle phones, scheduling, patient records, and correspondence for clinicians, managers, and patients in a fast-paced environment.

The role emphasizes accuracy, confidentiality, and collaborative teamwork within Horizon’s community-focused setting. Full-time hours and competitive compensation accompany a values-driven culture.