Community Assistant

Horizon Realty Advisors LLC; Eugene (OR); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health & Wellness

401(k) with company match

Paid time off

Growth and recognition

Job summary

Horizon Realty Advisors is seeking a Community Assistant to support the Leasing Manager and deliver exceptional customer service to current and prospective residents. This entry-level role emphasizes creating a welcoming community experience through strong communication, organizational skills, and a genuine passion for helping others.

The role includes greeting residents, managing packages, maintaining files, assisting in tours, processing applications, and helping plan events.

Qualifications

• High school diploma or GED is required.
• Experience in leasing, sales, customer service, hospitality, or property management preferred.
• Experience in fast-paced, customer-focused environments is preferred.

Responsibilities

• Greet visitors and residents professionally and deliver superior customer service.
• Manage incoming packages using onsite package management system.
• Maintain organized office files and ensure documentation is completed on time.
• Support leasing functions, including tours, applications, and lease documents.
• Assist in planning resident events and community engagement activities.

Skills

Customer service

Communication

Organization

Education

High school diploma or GED

Tools

Package management system

Job description

Description

Horizon Realty Advisors is a fast-growing real-estate investment and management company headquartered in Seattle. Since our founding in 2001, our values have guided our success across every facet of the business. Today, we manage a diverse portfolio of conventional multifamily and student housing communities in 15 states.

From our groundbreaking Pledge of Excellence to numerous employee-led initiatives, Horizon has a long-standing commitment to putting people first.

We are a culture of inclusion and collaboration. We recruit and retain the industry's top talent, develop leaders, and encourage innovation in the workplace. We deliver market-leading results through our Pledge of Excellence. We care, we serve, we are a GREAT place to work.

Employment Type: Part Time

Compensation Structure: $17/hr, plus leasing commissions.

Schedule: Alternates to meet needs of staffing schedule. Office hours are 9am-7pm M-F, and 10-5 on Saturday, and evening and Saturday shifts are required.

Explore: Chase Village

What We Offer

No matter where you are in your career, Horizon supports you with benefit programs and resources to help you thrive today and prepare for tomorrow.

• Health & Wellness: Medical, dental, vision, and mental health coverage options.
• Financial Well-Being: Company-paid basic life insurance and 401(k) plan with up to a 4% company match.
• Time Off & Work-Life Balance: Tiered paid time off + exchange options, 8 paid holidays, paid parental leave, and volunteer hours.
• Growth & Perks: Ongoing training, professional development, employee discounts, rewards and recognition program, and more.

Benefits vary by employment type.

Requirements

What You Do

The Community Assistant supports the Leasing Manager in delivering exceptional customer service to current and prospective residents. This entry-level role focuses on creating a welcoming community experience through strong communication, organizational skills, and a genuine passion for helping others.

Key Duties & Responsibilities:

• Greet visitors and residents professionally and deliver superior customer service via phone, in person, and remotely.
• Manage incoming packages by logging, organizing, and distributing them using the onsite package management system.
• Maintain organized office files and ensure all documentation is completed accurately and on time.
• Support leasing functions as needed, including conducting property tours, processing applications, and preparing lease documents.
• Assist in planning and executing resident events and community engagement activities.

What You Bring

• High school diploma or GED required
• Previous experience in leasing, sales, customer service, hospitality, retail, or property management preferred
• Experience in fast-paced, customer-focused environment preferred

Why Horizon

At Horizon, we don't just fill positions, we develop careers. Our commitment to training, mentorship, and internal promotion means that your role is just the beginning. We're invested in helping you reach your full potential.

Whether you’re exploring this role or discovering other opportunities across our organization, we’re always looking for passionate individuals who want to learn, contribute, and build a long-term career with us.

EEO Statement

Horizon Realty Advisors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.