Residential Administrative Assistant

Horizon Village; Buffalo (NY); In loco; USD 36.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Best Place to Work in NYS

America's Best Workplaces

401(k) and profit-sharing

Descrizione del lavoro

Horizon is seeking an Administrative Assistant to join our supportive team in New York. You will handle frontline administrative duties, answer phones, schedule appointments, maintain patient records, and assist clinicians and program directors to keep daily operations running smoothly.

You will thrive in a collaborative environment that values connection with patients, attention to detail, and timely, courteous communication.

Competenze

• Customer service experience or aptitude required.
• Ability to manage administrative tasks and duties.
• Strong communication and organization skills.

Mansioni

• Provides direction and oversight of administrative functions for Terrace House to program directors, operation managers, clinicians, treatment assistants, and patients for daily operational needs.
• Provides efficient handling of administrative duties (answering phones, scheduling appointments, maintaining patient records, patient processing, filing, etc.).
• Provides timely, courteous, and knowledgeable responses to information requests - transfers calls when appropriate and prepares correspondence (i.e., record requests, patient letters).
• Competently performs all job duties with sensitivity and attention to the residential population served.
• Maintains proper record keeping of service agreements with outside facilities, volunteer programs, etc.
• Properly handles incoming and outgoing mail and deliveries that come into the facility.
• Maintains supply inventory and orders supplies for facility
• Maintains New Hire shadowing calendar, agenda, employee communication and follow-up
• Maintains and communicates clinical and non-clinical reporting

Conoscenze

Customer service

Administrative support

Descrizione del lavoro

Are you looking to work for an organization where you are able to make a difference?

Do you have customer service skills you are ready to put into action?

Then you've come to the right place!

\"The thing I love the most about my job as an administrative assistant is creating meaningful connections with our patients, supporting them through their recovery, and then celebrating alongside them as they complete their treatment with us. I can feel the pride that they feel as they complete our program, and that makes this job extremely rewarding!\"

What will my day look like?

At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role.

As an Administrative Assistant at Horizon, you will ...

• Provides direction and oversight of administrative functions for Terrace House to program directors, operation managers, clinicians, treatment assistants, and patients for daily operational needs.
• Provides efficient handling of administrative duties (answering phones, scheduling appointments, maintaining patient records, patient processing, filing, etc.).
• Provides timely, courteous, and knowledgeable responses to information requests - transfers calls when appropriate and prepares correspondence (i.e., record requests, patient letters).
• Competently performs all job duties with sensitivity and attention to the residential population served.
• Maintains proper record keeping of service agreements with outside facilities, volunteer programs, etc.
• Properly handles incoming and outgoing mail and deliveries that come into the facility.
• Maintains supply inventory and orders supplies for facility
• Maintains New Hire shadowing calendar, agenda, employee communication and follow-up
• Maintains and communicates clinical and non-clinical reporting

Why choose Horizon to build your career?

At Horizon, we don't just offer a workplace - we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 18 consecutive years and one of America's Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion!

What we offer that you'll love...

• Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
• Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
• Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
• Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set