Impactful Program Coordinator - Nonprofit & Partnerships

Omaha Kroc; Hoffman Estates (IL); Hybrid; USD 32,000 - 34,000; Full time

Job summary

The Salvation Army Adult Rehabilitation Center (ARC) Command in Hoffman Estates, IL is seeking a Program Coordinator to support the Director of Program and the ARC Program Department across multiple locations. You will handle administrative tasks, volunteer programs, partnerships, events, and compliance documentation to help programs run smoothly.

If you thrive in a fast-paced setting, you will balance priorities, work independently, and contribute to meaningful programs that aid recovery and

Qualifications

• Bachelor's degree preferred, or equivalent combination of education and experience.
• Minimum of four years of administrative, program support, project coordination, or related experience.
• Experience working in a fast-paced, deadline-driven environment.
• Strong organizational and time management skills with excellent written and verbal communication.

Responsibilities

• Provide high-level administrative support to the Director of Program and Program Department.
• Coordinate schedules, calendars, meetings, correspondence, and department communications.
• Maintain and organize program policies, manuals, forms, and guidance materials.
• Attend meetings, trainings, and conferences while capturing detailed notes and action items.
• Monitor project timelines and follow up on deliverables to help ensure department goals are achieved.
• Assist with KPI tracking, reporting, and program performance initiatives.
• Support documentation requests related to legal, community partner, and former beneficiary inquiries.
• Track volunteer applications, background checks, Safe From Harm training, approvals, and compliance documentation.
• Maintain volunteer role descriptions and program resources.
• Monitor volunteer participation, hours, and impact metrics.
• Share recruitment resources and best practices with local centers.
• Assist with drafting, tracking, and maintaining partnership agreements, contracts, and MOUs.
• Manage contract records, deadlines, renewals, and reporting requirements.
• Coordinate approval and signature processes while ensuring documentation remains current and organized.
• ARC Program Conference, Alumni Retreats, DRS Trainings and Professional Development Events.
• Assist with event registration, travel arrangements, meeting materials, and presentations.
• Support on-site event logistics and post-event documentation.
• Maintain confidential digital filing systems and records.
• Develop and distribute standardized forms, templates, and training materials.
• Track required center submissions and ensure timely follow-up.
• Serve as a liaison between the Program Department and ARC centers.
• Prepare agendas, meeting materials, updates, and internal communications.

Skills

Administrative support

Project coordination

Event coordination

Communication

Microsoft Office

Team collaboration

Discretion with confidential info

Education

Bachelor's degree preferred

Tools

Microsoft Teams

CRM systems

Job description

The Salvation Army Adult Rehabilitation Center (ARC) Command in Hoffman Estates, IL is seeking a Program Coordinator to support the Director of Program and the ARC Program Department across multiple locations. You will handle administrative tasks, volunteer programs, partnerships, events, and compliance documentation to help programs run smoothly.

If you thrive in a fast-paced setting, you will balance priorities, work independently, and contribute to meaningful programs that aid recovery and