Impactful Performance Manager — Workforce Development Lead

The Fedcap Group; Ellsworth (ME); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Retirement plan

Generous paid time off

Job summary

A community services organization in Ellsworth is seeking a Performance Manager to lead Opportunity Centers supporting individuals in the TANF program. The ideal candidate will have strong operational skills and be able to provide individualized career services. The role requires at least 3 years of experience in career services and 5 years in a supervisory role. Benefits include a starting salary of $60,000 and a comprehensive benefits package. Emphasis on helping families achieve long-term economic well-being is crucial.

Qualifications

• Minimum 3 years' experience in career services or social services.
• At least 5 years' experience in a supervisory role.
• Experience with low-income or public-benefit populations.

Responsibilities

• Lead daily operations of Opportunity Centers.
• Conduct performance reviews and data-informed supervisions.
• Collaborate with local leaders for program growth.

Skills

Empathy

Relationship-building

Data literacy

Organizational skills

Interpersonal communication

Customer service mindset

Education

Bachelor's degree in Social Work or related field

Master's degree preferred

Tools

Microsoft Office Suite

Microsoft Teams

Zoom

SharePoint

Job description

A community services organization in Ellsworth is seeking a Performance Manager to lead Opportunity Centers supporting individuals in the TANF program. The ideal candidate will have strong operational skills and be able to provide individualized career services. The role requires at least 3 years of experience in career services and 5 years in a supervisory role. Benefits include a starting salary of $60,000 and a comprehensive benefits package. Emphasis on helping families achieve long-term economic well-being is crucial.