Performance Leader — Career Services & Growth Champion

The Fedcap Group; Lewiston (ME); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Comprehensive benefits package

Generous paid time off

Job summary

The Fedcap Group in Lewiston, Maine is seeking a Performance Manager to lead Opportunity Centers that support individuals receiving TANF. This role includes managing staff, overseeing quality assurance, and collaborating with local leaders.

Ideal candidates will have a Bachelor's degree in a relevant field, at least 3 years of career services experience, and strong interpersonal skills. A comprehensive benefits package and a starting salary of $60,000 are offered.

Qualifications

• At least 3 years’ experience in career services or related field.
• Minimum 5 years' experience supervising teams.
• Exceptional written and verbal communication skills.

Responsibilities

• Manage daily operations of Opportunity Centers.
• Conduct performance reviews and improve staff development.
• Develop solutions and lead initiatives for program growth.

Skills

Interpersonal skills

Customer service mindset

Data literacy

Organizational skills

Technological proficiency

Education

Bachelor's degree in Social Work or related field

Master's degree preferred

Tools

Microsoft Office Suite

Electronic case management systems

Collaboration tools (Zoom, SharePoint)

Job description

The Fedcap Group in Lewiston, Maine is seeking a Performance Manager to lead Opportunity Centers that support individuals receiving TANF. This role includes managing staff, overseeing quality assurance, and collaborating with local leaders.

Ideal candidates will have a Bachelor's degree in a relevant field, at least 3 years of career services experience, and strong interpersonal skills. A comprehensive benefits package and a starting salary of $60,000 are offered.