Pediatric Care Coordination Specialist

Seattle Children's; Seattle (WA); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision

403(b)

Life insurance

Paid time off

Tuition reimbursement

Job summary

Seattle Children’s in Seattle, WA is seeking an administrative support partner to coordinate patient care and keep a family-centered environment. You will deliver outstanding service to families and visitors and screen everyone entering inpatient units.

This role is non-sedentary and may involve mobility across departments during scheduled hours; prior customer service experience with diverse populations is required.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service experience with diverse populations.
• Preferred:Bachelor’s degree in related field; 2+ years in direct customer interactions; Certificate in Medical Terminology; bilingual skills.

Responsibilities

• Provide administrative support and patient care coordination to maintain a family-centered patient care environment.
• Provide outstanding customer service to families and visitors, and conduct screening for everyone entering the inpatient units.
• Support all staff in improving health and well-being of children through excellence in patient care, teaching, and research.
• Work is non-sedentary and may require mobility across different areas during scheduled hours.

Skills

Customer service

Bilingual skills

Education

High school diploma or equivalent

Bachelor’s Degree in related field

Certificate in Medical Terminology

Job description

Seattle Children’s in Seattle, WA is seeking an administrative support partner to coordinate patient care and keep a family-centered environment. You will deliver outstanding service to families and visitors and screen everyone entering inpatient units.

This role is non-sedentary and may involve mobility across departments during scheduled hours; prior customer service experience with diverse populations is required.