Impactful Operations & Admin Specialist

Lonestar State College; Indianapolis (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical plan

Dental and vision

401(k) with match

Paid time off

Job summary

CertaSite, LLC is seeking a Business Operations Support Specialist to provide administrative and operational support to the Corporate Operations team. The role involves coordinating tasks, handling calls and live chat, and maintaining accurate records to ensure efficient workflows.

Ideal candidates bring 2+ years in admin or operations support, strong organizational skills, and proficiency with Microsoft Office. Occasional travel may be required as part of the role.

Qualifications

• 2+ years in administrative or operations support roles.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication.

Responsibilities

• Provide administrative and operational support to the Corporate Operations team.
• Answer calls via main phone queues and route to the right team.
• Prepare and distribute monthly service letters.
• Manage live chat inquiries and ensure a positive customer experience.
• Support cross-functional projects with coordination and documentation.
• Assist with new systems and process implementation and training.
• Maintain records and data across internal systems.

Skills

Administrative support

Customer service

Organizational skills

Communication

Tools

Microsoft Office

Data entry systems

Job description

CertaSite, LLC is seeking a Business Operations Support Specialist to provide administrative and operational support to the Corporate Operations team. The role involves coordinating tasks, handling calls and live chat, and maintaining accurate records to ensure efficient workflows.

Ideal candidates bring 2+ years in admin or operations support, strong organizational skills, and proficiency with Microsoft Office. Occasional travel may be required as part of the role.