Impactful Mental Health Crisis Case Manager

NorthShore University HealthSystem; Naperville (IL); On-site; USD 49,000 - 77,000; Full time

Benefits offered by this job

Premium pay for shifts and on-call

Incentive pay for select positions

Annual increases based on performance

Career growth and development

Job summary

Endeavor Health is seeking a BH Crisis Case Manager to perform crisis assessments and coordinate care for patients at Edward and Elmhurst hospitals in a fast-paced setting. You will collaborate with a multidisciplinary team to determine needs, develop disposition plans, and refer for treatment when appropriate.

The role requires a Master’s degree in behavioral health, strong communication, and knowledge of DSM-5/ICD-10. CPI and CPR certifications are required within specified timelines.

Qualifications

• Master's degree or higher in a behavioral health field.
• Knowledge of DSM-5, ICD-10 and InterQual/MCG standards.
• Minimum of two years of previous assessment experience.
• CPI and CPR certifications within 90 days of start date per the job posting.

Responsibilities

• Conduct crisis clinical assessments for patients at Edward and Elmhurst hospitals.
• Assess clinical needs and determine diagnostic impressions during disposition with physicians.
• Record vital signs, BMI calibration, and related measurements for target populations.
• Coordinate with multidisciplinary teams for assessment, treatment, and discharge planning.
• Obtain collateral information from families and support systems via interviews or calls.
• Provide appropriate treatment referrals based on medical and psychiatric status.
• Support bed management, admissions paperwork, and patient rights documentation.
• Educate patients and families about illness impact on personal and family dynamics.

Skills

Strong communication skills

DSM-5 / ICD-10 knowledge

Clinical assessment experience

Education

Master's degree or higher in behavioral health

Job description

Endeavor Health is seeking a BH Crisis Case Manager to perform crisis assessments and coordinate care for patients at Edward and Elmhurst hospitals in a fast-paced setting. You will collaborate with a multidisciplinary team to determine needs, develop disposition plans, and refer for treatment when appropriate.

The role requires a Master’s degree in behavioral health, strong communication, and knowledge of DSM-5/ICD-10. CPI and CPR certifications are required within specified timelines.