Evening Mental Health Crisis Case Manager, ED

Endeavor Health; Arlington Heights (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Career growth

Medical, dental, vision

Tuition reimbursement

Free parking

Wellness program

Savings plan

Health Savings Account options

Retirement with company match

Paid time off & holiday pay

Community involvement opportunities

Job summary

Endeavor Health’s Mental Health Crisis Case Manager works in the Emergency Department at Northwest Community Hospital in Arlington Heights, IL, evenings (36 hrs/wk) with rotating weekends. The role involves crisis assessments, determining clinical needs, and coordinating with physicians and the treatment team for discharge planning and family engagement.

The position requires a Master’s in Behavioral Health and Illinois licensure (RN, LSW, LCSW, LPC, LCPC, LMFT).

Qualifications

• Master’s degree or higher in Behavioral Health.
• Licensed in Illinois as RN, LSW, LCSW, LPC, LCPC, LMFT, or RN.
• Two+ years in crisis/emergency services; experience with group, individual, and family therapy.
• Familiarity with CBT and DBT; knowledge of patient rights and related laws.

Responsibilities

• Conduct crisis clinical assessments for patients seeking treatment.
• Assess clinical needs and determine initial impression during the disposition process.
• Coordinate with physicians or designee on discharge planning.
• Obtain collateral information from families and support systems.
• Provide education to patients and families about illness effects and adjustment.
• Participate in care conferences and ED huddles; bed management planning.
• Ensure HIPAA-compliant documentation and reporting.

Skills

Crisis assessment

Multidisciplinary teamwork

HIPAA compliance

Discharge planning

Family collaboration

Documentation accuracy

Crisis intervention

Education

Master's degree

Job description

Endeavor Health’s Mental Health Crisis Case Manager works in the Emergency Department at Northwest Community Hospital in Arlington Heights, IL, evenings (36 hrs/wk) with rotating weekends. The role involves crisis assessments, determining clinical needs, and coordinating with physicians and the treatment team for discharge planning and family engagement.

The position requires a Master’s in Behavioral Health and Illinois licensure (RN, LSW, LCSW, LPC, LCPC, LMFT).