Hospital-Based Crisis Mental Health Case Manager

Endeavor Health; Naperville (IL); On-site; USD 49,000 - 77,000; Full time

Benefits offered by this job

Shift pay

On-call pay

Holiday pay

Tuition reimbursement

Free parking

Wellness program

Retirement plan with company match

Job summary

Endeavor Health is seeking a BH Crisis Case Manager to conduct crisis assessments and coordinate care for patients at Edward and Elmhurst Hospitals. This full-time role supports discharge planning, treatment referrals, and collaboration with a multidisciplinary team.

You will work 10am–10pm, 36 hours per week, in a high-demand behavioral health setting, ensuring compliance with EMTALA, HIPAA, and state regulations while focusing on patient safety and quality care.

Qualifications

• A high level of communication skills is required in order interact effectively with others in very difficult situations.
• Knowledge of DSM-5 diagnostic criteria, ICD-10 and interqual/MCG standards.
• A minimum of two years of previous assessment experience.

Responsibilities

• Conduct crisis clinical assessments for patients seeking treatment at Edward Hospital and Elmhurst Hospital.
• Assess patients’ clinical needs and obtain initial diagnostic impression during disposition with the physician or designee.
• Record vital signs, weight, BMI calibration, and relevant tests; review prior documentation.
• Provide treatment referrals aligned with medical and psychiatric status and symptoms.
• Coordinate with families and community agencies; maintain timely medical records and handoffs to UM/ Epic system.
• Consult with multidisciplinary teams on assessment, treatment and discharge planning; participate in care conferences and ED huddles.
• Educate patients and families about illness effects on personal adjustment and relationships; support bed management planning.
• Assist and mentor junior staff during orientation and education of department staff.

Skills

Communication skills

DSM-5 knowledge

Assessment experience

Education

Master’s degree in behavioral health

Job description

Endeavor Health is seeking a BH Crisis Case Manager to conduct crisis assessments and coordinate care for patients at Edward and Elmhurst Hospitals. This full-time role supports discharge planning, treatment referrals, and collaboration with a multidisciplinary team.

You will work 10am–10pm, 36 hours per week, in a high-demand behavioral health setting, ensuring compliance with EMTALA, HIPAA, and state regulations while focusing on patient safety and quality care.