Impactful Learning & Development Specialist

Black Hills Works; Rapid City (SD); On-site; USD 27,000 - 39,000; Full time

Job summary

Black Hills Works is seeking a Professional Development and Support Specialist in Rapid City, SD. You will design onboarding, develop core training, and support staff growth, ensuring quality service delivery aligned with agency values.

You will lead professional development initiatives, track outcomes, and coordinate referrals for assistive technology, behavioral support, and computer training across departments. Valid driver’s license required.

Qualifications

• Bachelor's degree in Human Services or related field preferred.
• Minimum two years' experience with people with developmental disabilities.
• Experience in adult education, professional development, or training delivery preferred.

Responsibilities

• Design onboarding experiences reflecting agency values and regulatory requirements.
• Develop and facilitate core training programs for staff.
• Cross-train to provide back-up support for trainers/positions.
• Create measurement tools to assess training effectiveness and learning.
• Provide individualized support for successful staff integration.
• Maintain training records and track professional development metrics.
• Coordinate referrals for assistive tech, behavioral support, and computer training.

Skills

Training delivery

Analytical skills

Person-centered practice

Clear communication

Cultural competency

Driver's license

Background check

Continuous learning

Education

Bachelor's degree in Human Services

Experience with developmental disabilities

Adult education / training delivery

Job description

Black Hills Works is seeking a Professional Development and Support Specialist in Rapid City, SD. You will design onboarding, develop core training, and support staff growth, ensuring quality service delivery aligned with agency values.

You will lead professional development initiatives, track outcomes, and coordinate referrals for assistive technology, behavioral support, and computer training across departments. Valid driver’s license required.