Impactful Intake Receptionist – Cobb County Legal Aid

Management Information Exchange; Georgia; On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

16 paid holidays

6 weeks paid time off

6 weeks parental leave

Health insurance

Dental and vision coverage

Disability insurance

Educational loan reimbursement

Retirement savings plan with 3% match

Public Service Loan Forgiveness since

Voluntary tax-sheltered annuity with 3

Job summary

Atlanta Legal Aid Society in Cobb County seeks an Intake Receptionist to warmly welcome clients and visitors, direct them to correct departments, and manage calls, mail, and scheduling in an in-office capacity.

The role requires at least two years of receptionist or similar experience, with a preference for experience in social services or legal nonprofits. Commitment to public service and confidentiality is essential.

Qualifications

• Two years of experience as a receptionist, legal secretary, or similar position required.
• One to two years of experience working in social services, a legal nonprofit or comparable setting preferred.
• Demonstrated commitment to public service and previous work with low-income people with an appreciation for diversity are strongly preferred.
• Excellent interpersonal, verbal and written communication, listening, and organizational skills.
• Proven ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

• Welcome clients and visitors to the office, providing a positive first impression.
• Direct clients and visitors to the appropriate department, agencies, and resources.
• Answer incoming phone calls, screen and direct calls, and take messages when necessary.
• Handle incoming and outgoing mail, faxes, and emails.
• Assist with filing documents, maintaining client files, and potentially preparing documents like letters or memos.
• Gather information to determine income eligibility, in addition to other eligibility requirements.
• Enter client information into Legal Server and verify information accuracy.
• Order and manage office supplies to ensure the reception area and other areas of the office are well-stocked.
• Organize and maintain the Reception Area.
• Assist attorneys and legal staff with various administrative tasks, such as preparing documents, scheduling client meetings, and booking conference rooms.
• Maintain confidentiality regarding client information and legal matters.
• Maintain a professional appearance and demeanor at all times.
• Other tasks as assigned.

Skills

Receptionist experience

Social services experience

Public service commitment

Discretion and confidentiality

Spanish language (helpful)

Job description

Atlanta Legal Aid Society in Cobb County seeks an Intake Receptionist to warmly welcome clients and visitors, direct them to correct departments, and manage calls, mail, and scheduling in an in-office capacity.

The role requires at least two years of receptionist or similar experience, with a preference for experience in social services or legal nonprofits. Commitment to public service and confidentiality is essential.