Impactful Fuel Assistance Navigator

North East Kingdom Community Action; St. Johnsbury (VT); On-site; USD 24,000 - 26,000; Full time

Job summary

North East Kingdom Community Action in Vermont is seeking a Navigator for Fuel Assistance to help participants access services, complete intake, and file benefit applications. You will collect data, report it accurately, and coordinate crisis referrals to meet program deadlines.

The position emphasizes compassionate client interactions, collaboration with partners, and adherence to program guidelines to ensure warm, welcoming service in a community-based setting.

Qualifications

• BA preferred or higher.
• 1-2 years of relevant experience preferred.
• Must have excellent communication and interpersonal skills.

Responsibilities

• Perform intake and verify income per program guidelines.
• Enter data into GoEngage and meet deadlines.
• Assess crisis participants and develop follow-up plans.
• Coordinate with community partners to connect services.

Skills

Excellent communication

Interpersonal skills

Flexibility

Problem solving

Teamwork

Self-motivation

confidentiality

Education

BA preferred

Tools

Microsoft Office

Database management

Job description

North East Kingdom Community Action in Vermont is seeking a Navigator for Fuel Assistance to help participants access services, complete intake, and file benefit applications. You will collect data, report it accurately, and coordinate crisis referrals to meet program deadlines.

The position emphasizes compassionate client interactions, collaboration with partners, and adherence to program guidelines to ensure warm, welcoming service in a community-based setting.