Impactful Family Eligibility & Needs Specialist (Bilingual)

Kidango; San Jose (CA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

An opportunity to improve real lives,9

Friendly, supportive environment

Industry-leading benefits package

Global learning connections

Job summary

Kidango is seeking a Family Eligibility & Need Specialist to ensure enrollment compliance and program integrity. You will coordinate with center directors and family advocates to assess needs, certify eligibility for state and federal programs, and manage enrollment documentation for both private pay and subsidized families.

With a focus on confidentiality, you will maintain ongoing eligibility, plan for future needs, and collaborate across teams to support families.

Qualifications

• AA or 2 year’s equivalent education is required.
• Strong organizational and time management skills with attention to detail.
• Excellent verbal and written communication abilities.

Responsibilities

• Ensure compliance for all program enrollments including procedures and regulations.
• Assess family needs and eligibility for state and federal subsidy programs.
• Schedule enrollment documentation for private pay and subsidy families.
• Maintain confidentiality of children, families and staff information.
• Lead mass enrollments as part of the strike team when needed.
• Interact professionally with diverse clients and partners.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Autonomy

Spanish language

Customer service

Administrative duties

Interpersonal skills

Education

AA or 2 years equivalent

Tools

Databases

Web-based tools

Job description

Kidango is seeking a Family Eligibility & Need Specialist to ensure enrollment compliance and program integrity. You will coordinate with center directors and family advocates to assess needs, certify eligibility for state and federal programs, and manage enrollment documentation for both private pay and subsidized families.

With a focus on confidentiality, you will maintain ongoing eligibility, plan for future needs, and collaborate across teams to support families.