Impactful Eligibility Services Specialist

FALL CREEK FARM & NURSERY; Denton (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement

Job summary

Texas Health and Human Services Commission (HHSC) seeks an Eligibility Services Clerk in Denton to process applications and provide clerical support in a high-volume service office. The role requires attention to detail, ability to follow complex policies, and strong customer service skills.

Essential duties include mail handling, data entry, and interaction with clients to resolve inquiries while meeting deadlines in a fast-paced environment.

Qualifications

• Knowledge of computers and internet usage.
• Ability to listen to clients, elicit, relate and evaluate information.
• Ability to communicate verbally and in writing.
• Ability to meet deadlines and work under pressure.

Responsibilities

• Process mail and key incoming applications and documents.
• Review applications for required signatures, dates, and documents.
• Maintain records, files, and logs for tracking and processing.
• Respond to client inquiries and assist with completing applications.

Skills

Computers & Internet

Active Listening

Communication

Education

High School diploma or GED

Job description

Texas Health and Human Services Commission (HHSC) seeks an Eligibility Services Clerk in Denton to process applications and provide clerical support in a high-volume service office. The role requires attention to detail, ability to follow complex policies, and strong customer service skills.

Essential duties include mail handling, data entry, and interaction with clients to resolve inquiries while meeting deadlines in a fast-paced environment.