Developmental Disabilities Program Manager

ViaQuest; Zanesville (OH); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Paid training

Benefits package

Job summary

ViaQuest Residential Services in Zanesville, OH is seeking a Developmental Disabilities Program Manager to coordinate services and supports for individuals served, ensuring high-quality care and community engagement.

The role requires strong leadership, 3+ years in developmental disabilities, excellent communication, and supervisory experience. On-site, full-time, with benefits and on-call expectations in Muskingum County.

Qualifications

• Minimum of 3 years in developmental disabilities field.
• Strong customer service and communication skills.
• Supervisory or management experience preferred.

Responsibilities

• Ensure individuals served are receiving quality services and engaged with the community.
• Coordinate and manage all services and supports for individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in development of behavior support strategies and ensure implementation, including providing training and assessing effectiveness.
• Collaborate with service team to ensure great communication and customer service.
• Supervise Direct Support Professionals and ensure they are trained and delivering quality services.
• Monitor staffing hours to ensure appropriate services and coverage for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all service team members.

Skills

Customer service

Communication

Supervisory experience

Time-management

Education

High school diploma/GED or higher

Job description

Position:Developmental Disabilities Program Manager

Location: Zanesville, OH

Remote Status: On-Site

Job Id:42183

# of Openings:1

Program Manager

A Great Opportunity /$48,000 per year / Full Time/ On Call Required / Zanesville, OH (Muskingum County)!

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve!

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED or higher.
• Minimum of 3 years of experience in the field of developmental disabilities
• Strong customer service and communication skills.
• Supervisory or management experience preferred.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).