Impactful Community Economic Support Specialist

Sieda Community Action; Ottumwa (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

Sieda Community Action seeks an Economic Support Specialist I to manage daily operations in county resource centers, focusing on LIHEAP, ECIP, and referral services. You will assess client needs, process applications, and coordinate with utility providers to ensure essential utilities are maintained.

Travel is required across seven counties; the role emphasizes teamwork, effective communication, and adherence to program standards to best serve clients in need.

Qualifications

• High School Diploma or GED required.
• Some college or vocational/technical training preferred.
• Experience working with the public is beneficial.

Responsibilities

• Operates daily economic program activities in county resource centers.
• Assesses client needs and collects data for LIHEAP and ECIP.
• Makes referrals to community resources to address barriers.
• Manages opening/closing of Resource Centers in outer counties as needed.
• Communicates with clients, staff, partners, and funders in a timely manner.

Skills

Communication skills

Problem solving

Reading comprehension

Teamwork

Education

High School Diploma or GED

Some College or vocational training

Tools

Office software

VOIP telephone systems

Job description

Sieda Community Action seeks an Economic Support Specialist I to manage daily operations in county resource centers, focusing on LIHEAP, ECIP, and referral services. You will assess client needs, process applications, and coordinate with utility providers to ensure essential utilities are maintained.

Travel is required across seven counties; the role emphasizes teamwork, effective communication, and adherence to program standards to best serve clients in need.