Impactful Community Center Director II

County-of-Los-Angeles; California; On-site; USD 90,000 - 110,000; Full time

Job summary

The County of Los Angeles Department of Human Resources is seeking an Emergency Community Center Director II for Aging and Disabilities to stabilize services and accelerate hiring in high-need areas. This role oversees center programs, staff, and community partnerships to deliver critical services during an emergency recruitment period.

You will work at multiple center locations under an emergency order, with potential for permanent appointment based on performance, and contribute to strategic

Qualifications

• Four years' experience in a responsible administrative*, supervisory**, and consultative*** or staff**** capacity in the field of human services, including community services, community-based programs and services, crisis intervention, emergency response, or other specialized community programs.
• The required experience must have included active participation in community problems and analyzing and making recommendations for their solution - OR - Two years' experience performing the duties of a Community Center Specialist II***** or its equivalent of higher - OR - One year's experience as a Community Center Director I******. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

Responsibilities

• Directs community center programs and services by managing day-to-day operations; planning, developing, implementing, and evaluating programs; responding to emerging community issues; allocating staff and resources; ensuring compliance with applicable policies and requirements; and monitoring service quality and effectiveness to meet community needs.
• Develops and implements community center objectives, policies, and procedures by assessing community needs; analyzing service data and trends; incorporating regulatory requirements and departmental directives; translating plans into procedures; allocating staff and resources; providing training and guidance; and monitoring service delivery, outcomes, and compliance to improve program effectiveness and service quality.
• Supervises community center personnel by planning, organizing, and assigning work; establishing performance expectations and goals; monitoring workloads; conducting performance evaluations; providing feedback, coaching, and mentoring; identifying training needs; and addressing performance and conduct issues in accordance with HR policies to support effective service delivery.
• Facilities community engagement and advisory liaison activities by maintaining working relationships with County departments, schools, law enforcement agencies, medical facilities, nonprofit organizations, and community groups; participating in community meetings, outreach events, and advisory committees; facilitating communication and services between the centers and stakeholders; identifying and leveraging community resources; assisting with service coordination and grant proposals; and representing the center to community partners and residents.
• Assists the department’s leadership in identifying problems and unmet needs by collecting and analyzing data from community surveys, service utilization reviews, focus groups, and direct engagement with residents and stakeholders; monitoring trends and identifying service opportunities; and preparing reports or recommendations for program improvements and targeted service development.
• Prepares and maintains documentation and records using applicable software tools; maintains organized digital and physical records; and ensures accuracy, completeness, and compliance with federal, state, and County standards.
• Manages and facilitates center’s projects by identifying operational needs; reviewing project scopes, timelines, and budgets; coordinating with internal departments, contractors, and partner agencies; developing actionable project plans; allocating staff and resources; and monitoring project progress, risks, and compliance to support safe, resilient, and effective center operations.

Job description

The County of Los Angeles Department of Human Resources is seeking an Emergency Community Center Director II for Aging and Disabilities to stabilize services and accelerate hiring in high-need areas. This role oversees center programs, staff, and community partnerships to deliver critical services during an emergency recruitment period.

You will work at multiple center locations under an emergency order, with potential for permanent appointment based on performance, and contribute to strategic