Impactful Collections Specialist for Fast-Paced AR & Billing

Saf-Gard Safety Shoe Company; Greensboro (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Dental & Vision Insurance

Disability Insurance

Life Insurance

PTO after 90 days

401(k) with company match

Job summary

Saf-Gard Safety Shoe Company in Greensboro, NC is seeking a Collections Specialist to manage customer accounts, improve cash flow, and resolve billing inquiries. The role emphasizes clear communication, problem solving, and strong service to maintain customer relationships.

You will handle AR aging, invoice processing, reconciliations, and credit management tasks in a fast-paced, on-site environment with competitive benefits and a supportive team culture.

Qualifications

• Experience in collections, accounts receivable, credit and collections, billing, or customer billing support.
• Strong communication and customer service skills; ability to stay organized and manage multiple priorities.
• Attention to detail and strong follow-through.
• Comfort communicating by phone and email with corporate customers (B2B collections experience a plus).
• Self-motivated, dependable, and team-oriented.
• Experience with aging analysis, invoice processing, or reconciliation workflows.
• Proficiency with Microsoft 365 (Excel, Outlook, reporting tools).

Responsibilities

• Manage collections activity for assigned customer accounts
• Assist with invoice processing, reconciliation, and account issue resolution
• Contact corporate accounts payable contacts regarding outstanding invoices
• Work with customers to resolve billing and invoice discrepancies
• Research and reconcile misapplied payments and assist with credit management tasks
• Process credit card payments and account updates
• Create and maintain aging reports and AR aging summaries for assigned accounts
• Monitor account status and support credit and collections efforts to help reduce DSO (Days Sales Outstanding)
• Provide professional, customer-focused service

Job description

Saf-Gard Safety Shoe Company in Greensboro, NC is seeking a Collections Specialist to manage customer accounts, improve cash flow, and resolve billing inquiries. The role emphasizes clear communication, problem solving, and strong service to maintain customer relationships.

You will handle AR aging, invoice processing, reconciliations, and credit management tasks in a fast-paced, on-site environment with competitive benefits and a supportive team culture.