Impactful Child Support Case Manager - PSLF Eligible

Knox County Chamber of Commerce; Mount Vernon (VA); In loco; USD 40.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

12 paid holidays

Paid vacation

Sick leave

Personal leave

Tuition reimbursement

Public Service Loan Forgiveness

Descrizione del lavoro

Knox County Ohio is seeking a full-time Child Support Case Manager to implement federal and state regulations, establish and enforce court-ordered support, and provide services to the public. The role reports to the Child Support Supervisor and participates in a robust benefits package including health coverage, paid holidays and leave, tuition reimbursement, and Public Service Loan Forgiveness.

Responsibilities include investigations, reviewing orders, processing applications, data tracking in

Competenze

• Two years technical training or undergraduate major core coursework in criminology, social work, psychology, or related field.
• Two years’ experience in performing child support functions including investigations, paternity establishment, and enforcement of orders.
• Or, coursework/experience in interviewing, business math, case preparation, writing, and typing.
• Or, education/training/experience equal to the minimum qualifications.

Mansioni

• Investigate to obtain information for enforcing cases.
• Review court orders for fiscal information and set entry actions.
• Enforce child support using tools such as letters, withholding orders, license suspension, liens, and more.
• Process IV-A/IV-D/IV-E applications and court orders to establish or modify support.
• Monitor data in SETS and maintain financial records for obligors.
• Communicate professionally with clients, attorneys, employers and partners.
• Pursue legal actions for establishment and enforcement and provide coverage as needed.
• Perform administrative support and other duties as assigned.

Conoscenze

Read court orders

Independent work

Investigations

Child support calculations

De-escalation

Work under pressure

Critical thinking

Typing / word processing

Communication

Organizational skills

Customer service

Microsoft Word/Excel/Outlook

Formazione

Two years technical training or undergrad in criminology/social work/related field

Two years’ experience in child support functions

One course or six months in interviewing, math, case prep, writing, typing

Equivalent education/training/experience

Descrizione del lavoro

Knox County Ohio is seeking a full-time Child Support Case Manager to implement federal and state regulations, establish and enforce court-ordered support, and provide services to the public. The role reports to the Child Support Supervisor and participates in a robust benefits package including health coverage, paid holidays and leave, tuition reimbursement, and Public Service Loan Forgiveness.

Responsibilities include investigations, reviewing orders, processing applications, data tracking in