Impactful Center Operations Leader

Pregnancy Resource Center; Joliet (IL); On-site; USD 48,000 - 62,000; Full time

Job summary

LAPRC is seeking a Center Operations Manager to oversee non-medical services and daily operations at the Joliet center. You will lead client support programming, manage volunteers, and coordinate operations to ensure high-quality care for clients.

Qualifications include strong faith, confidentiality, and organizational skills. A high school diploma is required; degree preferred. This role emphasizes discipleship, gospel outreach, and community engagement.

Qualifications

• High school diploma or GED required; college degree preferred.
• Experience in education, child development, or social service preferred.
• Demonstrates a personal relationship with Jesus Christ and Gospel commitment.
• Upholds LAPRC mission and policies.
• Strong organization and time management skills.
• Proficient with computers and software; self-motivated.

Responsibilities

• Provide leadership for client support programming (parenting education, post abortion support, perinatal grief support).
• Coordinate schedules of volunteers and client appointments.
• Review program KPIs monthly and create a plan to meet goals.
• Ensure proper maintenance of client information and files, protecting confidentiality.
• Oversee the collection and inputting of statistical data on non-medical services and clients.
• Cross-train as a Client Advocate to assist medical staff and provide options information.
• Build and maintain relationships with community referral sources.

Skills

Leadership

Teamwork

Time management

Confidentiality

Computer skills

Discipleship

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Tools

General software proficiency

Job description

LAPRC is seeking a Center Operations Manager to oversee non-medical services and daily operations at the Joliet center. You will lead client support programming, manage volunteers, and coordinate operations to ensure high-quality care for clients.

Qualifications include strong faith, confidentiality, and organizational skills. A high school diploma is required; degree preferred. This role emphasizes discipleship, gospel outreach, and community engagement.