Impactful Case Manager, Community Benefits (East NY)

Good Shepherd Services; New York (NY); Hybrid; USD 50,000 - 66,000; Full time

Job summary

Good Shepherd Services in Brooklyn, NY seeks a Case Manager for the East NY Community Benefits Assistance Program. You will screen for benefits, assist with applications and recertifications, help with housing access, and support immigration services and referrals to public benefits agencies.

The role includes collaboration with DYCD-NDA Healthy Families, data entry, and advocacy to improve participant outcomes.

Qualifications

• Bachelor’s degree in a related field preferred
• At least one year of related experience with government benefits and/or counseling or case management in a community-based setting
• Must have good written and verbal communication skills
• Must be able to work occasional evenings and Saturdays
• Must be willing to work using a strength-based, youth and family development approach

Responsibilities

• Enroll 150 participants in the DYCD-NDA program
• Direct Services: achieve 90 case management outcomes
• Collaborate with other Case Managers to serve approximately 2,000 clients annually
• Conduct intake, assessment, and service planning with participants and enter data into required databases
• Provide advocacy, outreach, and referrals to government agencies and other programs
• Develop ISP plans with short- and long-term goals for NDA participants
• Refer participants to in-house legal and financial consultants as needed
• Coordinate with internal East NY programs to maximize community benefits
• Maintain data tracking and write outcome reports for funders
• Conduct community outreach to recruit new participants and promote CBAP services
• Develop, schedule, and deliver workshops on topics like immigration, housing, financial literacy, and job readiness

Skills

Written and verbal communication

Case management

Community outreach

Strength-based approach

Education

Bachelor’s degree in related field

Job description

Good Shepherd Services in Brooklyn, NY seeks a Case Manager for the East NY Community Benefits Assistance Program. You will screen for benefits, assist with applications and recertifications, help with housing access, and support immigration services and referrals to public benefits agencies.

The role includes collaboration with DYCD-NDA Healthy Families, data entry, and advocacy to improve participant outcomes.