Impactful Case Manager: Community-Based Recovery Navigator

Resources for Human Development; Claymont (DE); On-site; USD 45,000 - 65,000; Full time

Job summary

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its constellation of affiliate companies.

The Case Manager assesses participant needs, coordinates and implements individualized service plans, and advocates for access to services and resources that support recovery and community integration. The Case Manager works with participants, families, providers, and community partners to navigate behavioral

Qualifications

• Bachelor’s Degree in Human Services, Social Work, Psychology, Counseling, Sociology, Behavioral Health, or related field.
• 1 year of case management experience preferred.
• Minimum two years of experience in behavioral health or related human service settings preferred.
• Valid driver’s license with acceptable driving record.
• Ability to work in office and community-based settings.

Responsibilities

• Conducts comprehensive assessments to identify participant strengths, needs, preferences, and barriers to success.
• Develops, implements, and monitors individualized service and treatment plans.
• Assists participants in establishing recovery goals and achieving positive outcomes.
• Advocates for participants to ensure access to appropriate services, supports, and community resources.
• Provides community-based case management and support services.
• Conducts screenings, referrals, and service coordination activities.
• Connects participants to behavioral health, medical, housing, employment, transportation, educational, and social service resources.
• Assists participants with obtaining benefits and entitlements, including Medicaid, Social Security, housing assistance, and community resources.
• Coordinates services among providers, families, caregivers, and support systems.
• Monitors participant progress and adjusts service plans when necessary.
• Maintains regular participant contact through office, community, home, and virtual visits as appropriate.
• Supports crisis intervention and resource coordination when needed.
• Provides education regarding available services, resources, and recovery supports.
• Accurately documents services provided, participant progress, and service outcomes.
• Maintains compliance with agency, licensing, accreditation, and funding source requirements.
• Documents time worked accurately.
• Other duties as assigned by management.

Skills

Communication

Documentation

Time management

Organizational skills

Advocacy

Resource navigation

HIPAA knowledge

Education

Bachelor’s Degree in Human Services or related field

Tools

Microsoft Office Suite

EHR systems

Case management software

Job description

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its constellation of affiliate companies.

The Case Manager assesses participant needs, coordinates and implements individualized service plans, and advocates for access to services and resources that support recovery and community integration. The Case Manager works with participants, families, providers, and community partners to navigate behavioral