Impactful Career & Resource Navigator

G-Force Manufacturing; Savannah, Northern (GA, KY); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive weekly pay

Health, dental, retirement plans

PTO and holidays

Celebratory activities

Training and development programs

Job summary

Goodwill Southeast Georgia is hiring a Career and Resource Navigator in Savannah, GA. This full-time role blends operations, human services, and career coaching to provide holistic, person-centered support to clients served through Opportunity Centers and Associate Success Programs.

Responsibilities include career coaching, assessing client needs, developing IDEPs/ISPs, building employer relationships, and partnering with leadership for workforce events.

Qualifications

• Excellent written and verbal communication with associates, leadership, and external partners.
• Strong organizational and time management skills with the ability to manage multiple priorities and caseloads.
• Proficiency in Microsoft Office Suite and comfort using technology and case management systems.
• Willingness to travel throughout Goodwill Southeast Georgia’s territory.
• Valid driver’s license, reliable transportation, and proof of insurance.

Responsibilities

• Provide holistic career coaching and case management services to associates and external clients, including intake, assessment, career exploration, vocational guidance, and placement support.
• Assist individuals in accessing Mission Services programs and resources to remove personal and professional barriers to employment and retention.
• Facilitate job readiness and employability skills training in one-on-one and group settings.
• Develop IDEPs for external clients and ISPs for internal associates.
• Meet regularly with assigned individuals to monitor progress, provide accountability, and support goal achievement.
• Conduct follow-up in person, by phone, and by email to track outcomes and retention.
• Build and maintain relationships with employers to support job placement, retention, and advancement opportunities.
• Partner with store leadership to support associate engagement, retention, and success through frequent interactions.
• Collaborate with the Business/Community Engagement Specialist to plan, organize, and attend career fairs and workforce-related activities.
• Develop and maintain strong relationships with community agencies and maintain an up-to-date community resource guide.
• Identify skill or knowledge gaps and communicate training needs to leadership and the Training & Development team.
• Ensure all client documentation is completed accurately, timely, and in compliance with state and federal requirements.
• Generate weekly and monthly reports outlining services provided and progress toward key performance indicators.
• Make appropriate referrals to Human Resources, EAP, and community resource providers as needed.
• Accomplish organizational goals by completing related duties as assigned.

Skills

Communication skills

Organization & time management

Customer-focused

Microsoft Office

Travel readiness

Education

Associate degree or equivalent

Job description

Goodwill Southeast Georgia is hiring a Career and Resource Navigator in Savannah, GA. This full-time role blends operations, human services, and career coaching to provide holistic, person-centered support to clients served through Opportunity Centers and Associate Success Programs.

Responsibilities include career coaching, assessing client needs, developing IDEPs/ISPs, building employer relationships, and partnering with leadership for workforce events.