Impactful Benefits & Eligibility Specialist

State of Wyoming; Cheyenne (WY); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Flexible schedule

Paid time off

Job summary

State of Wyoming seeks a case manager to provide comprehensive support for economic assistance programs, assess eligibility, and connect individuals and families with resources. The role involves managing cases, interviewing clients, and maintaining relationships with community partners.

Ideal candidates have an Associate's Degree and 0–4 years' experience in benefits/eligibility, with strong communication and customer service skills to assist Wyoming communities effectively.

Qualifications

• Knowledge of interviewing techniques and client relationship management.
• Ability to communicate effectively both orally and in writing.

Responsibilities

• Provides case management for economic assistance, information, and referrals.
• Determines eligibility for programs and maintains client cases.
• Maintains relationships with community referral agencies and partners.

Skills

Interpersonal communication

Customer service

Education

Associate's Degree

Job description

State of Wyoming seeks a case manager to provide comprehensive support for economic assistance programs, assess eligibility, and connect individuals and families with resources. The role involves managing cases, interviewing clients, and maintaining relationships with community partners.

Ideal candidates have an Associate's Degree and 0–4 years' experience in benefits/eligibility, with strong communication and customer service skills to assist Wyoming communities effectively.