Impactful Eligibility Specialist | Case Manager

Knowledge Services; Evansville (IN); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Paid time off

Benefits

Job summary

Knowledge Services in Evansville, IN is hiring an Eligibility Specialist to assist in processing applications for public assistance. The role involves gathering data, verifying information, and utilizing automated programs to determine eligibility for programs like TANF, SNAP, and Medicaid.

The ideal candidate will be highly organized and possess strong case management and customer service skills. A Bachelor’s or Associate degree is preferred, but a High School Diploma or GED is required. The position offers $18.00/hr, benefits, and a structured training program.

Qualifications

• 2 years’ experience in a social service environment preferred.
• Previous case management or eligibility specialist experience is a plus.
• Ability to work independently and reliably.

Responsibilities

• Gather data for assistance programs face-to-face or via phone.
• Verify information meets state policies.
• Utilize automated programs for eligibility determination.

Skills

Highly organized and analytical

Case management skills

Strong written and verbal skills

Solid computer skills

Strong customer service background

Education

Bachelor or Associate degree in Counseling or Social Services

High School Diploma or GED

Tools

Microsoft Office

Job description

Knowledge Services in Evansville, IN is hiring an Eligibility Specialist to assist in processing applications for public assistance. The role involves gathering data, verifying information, and utilizing automated programs to determine eligibility for programs like TANF, SNAP, and Medicaid.

The ideal candidate will be highly organized and possess strong case management and customer service skills. A Bachelor’s or Associate degree is preferred, but a High School Diploma or GED is required. The position offers $18.00/hr, benefits, and a structured training program.